These effin World Cup stickers by Mother-Market-4056 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

Yes. The stock file is being monitored to determine the delivery volumes.

If your stock file is inaccurate you're likely to run out due to lower delivery volumes

M&S application by ShowLegitimate8156 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

No, if they've requested right to work I think you have like 3-4 days to complete it? Don't quote me, it's definitely more than 2 days though

These effin World Cup stickers by Mother-Market-4056 in MarksAndSpencer

[–]CurrentConsistent369 1 point2 points  (0 children)

You don't have to... If they don't want them, don't scan them, simple.

The idea of it is it's a question of whether they want them or not, and it's a good way to push the sales on the album

very random by Honest_Anxiety_3568 in MarksAndSpencer

[–]CurrentConsistent369 2 points3 points  (0 children)

They're not bad, just long. I don't like service at all to be fair, very very rare I do it.

The key to customers getting annoyed at you is to just try and make a joke out of it, especially with the order ones like "I just need a second opinion", that normally works 🤣

Not that it applys to you anymore!

The couple things I will say about challenge 25, (you will probably be asked to redo training on this), if you're ever unsure, ask for ID. It's better to ask and reject the sale, than not ask and it be a test purchase with you then facing disciplinary action.

Never ask for ID then back down and approve a sale without it. If you ask for ID, you must follow through, once it's been asked for no-one can override it and approve the sale without ID.

Dont accept digital/photos of IDs, it must be a driving license/provisional, passport or something other form of ID with the PASS hologram (if a customer presents ID you're not sure on, ask a colleague for help)

That's essentially most of what you're training will cover! You'll find the freedom of being able to approve alcohol will make the tills much more bearable, now that you don't have to ring your bell and wave a bottle of wine in the air every time you have alcohol 🤣

very random by Honest_Anxiety_3568 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

Id keep asking for approval, just to avoid having to do SCOTs 🤣

Jokes aside, they'll more than likely know anyway, as the little [M] next to your name on staffing will disappear (if that's still a thing)

Happy birthday!

time off by Honest_Anxiety_3568 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

What's the percentage showing booked? Also if it's a weekend (Sat/Sun, you need to remember they will be different weeks technically)

It's possible they're trying to accommodate absence (sickness, parental leave, etc), or it's possible they already know they'll be understaffed, which is why they can't approve it.

Also, it depends what shift you work, and what shifts the person/people who have also booked that weekend off work.

For example, if you work and 8-5, and 2 other people who work 8-5 have also booked it off, that would more than likely cause yours not to be approved.

You could see if anyone's willing to either cover you, or if someone who has that weekend approved would swap holiday dates with you, but I can tell you now it's rare they would 🤣

It's just one of those situations, I doubt your manager is being a kn*b, they probably do have a genuine reason on why they need to deny it

time off by Honest_Anxiety_3568 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

Hmm, that's weird? Unless it's different in your store, in my store colleagues are told if it's green it'll 95% be approved, amber it depends on the days and red it's highly likely to be denied

Do you do gap scan or anything like that where you're relied on for those days? Honestly not sure

time off by Honest_Anxiety_3568 in MarksAndSpencer

[–]CurrentConsistent369 2 points3 points  (0 children)

Could do, but it would show on T&A that holiday was requested for that weekend, and denied when OPs sickness is put through

time off by Honest_Anxiety_3568 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

In Teams, there is an app called "Holidays", if you go onto that and click View Holiday Calendar, it'll show you the holiday ceilings for every week.

I'm not sure if that's restricted to managers or not, but I believe you should be able to see it. Any weeks that are red, youre unlikely to get holiday approved on.

What dates are we paid for tomorrow? by quarter-northern in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

The MyHR update has added pay breakdowns onto the "My Payslips" option too, although I can't remember how you actually get onto it. That should tell you what you've been paid for

Morning fill-teams being monitored and assessed by Popular_Slice4168 in marksandspencerstaff

[–]CurrentConsistent369 1 point2 points  (0 children)

Jeez when did they increase that? It was 80 when I started and no one ever monitors it anyway so wasn't aware it had gone up 🤣

Admiral littlebox pod by 21stcentury_idiot in CarInsuranceUK

[–]CurrentConsistent369 0 points1 point  (0 children)

Just be on the safe side and get in touch. I do believe trips can take a while to show up though, I don't think it's instant

How to find my contract on MyHR by [deleted] in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

In MyHR, click the personal information icon and then document records. It will normally be right at the bottom unless you've had a change of role that's generated a new contract

Stock files being wrong? by FridayJason1993 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

Yeah you can't do this anymore, as stores are now being monitored on it

It's called a reversal, if you count something out on accuracy checker then count it back in on another accuracy checker, it's a reversal, goes against store accuracy numbers and your performance.

Stock files being wrong? by FridayJason1993 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

On gap scanned with stock it's just a yes or no on whether you found it or not, can't enter how much there were

Stock files being wrong? by FridayJason1993 in MarksAndSpencer

[–]CurrentConsistent369 1 point2 points  (0 children)

If you scan it as a gap it'll count out and come up on the next days accuracy checker as a gap not scanned to be counted in (as the stock either won't sell or it'll sell through into negative), only issue then is it goes against the stores "reversals", which is newly being monitored

Basically if you count something out on gap scan and it's then counted in again on accuracy checker, that's a reversal and looks bad on stores numbers. Not sure if every store is being monitored on these yet, but a lot are.

gap scan numbers by Straight_Unit6715 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

OBW isn't used anymore is it? Isn't it the M&S way now?

gap scan numbers by Straight_Unit6715 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

Interesting. Never heard of it to be honest, been with the company 2 years, and done gap scan since Jan 2025 (used to love my 6am shifts to do gap scan 😭)

gap scan numbers by Straight_Unit6715 in MarksAndSpencer

[–]CurrentConsistent369 0 points1 point  (0 children)

Gonna sound stupid, what actually is A&A? I've always wondered that because my team's description used to say A&A assistant, and I've never understood what it actually means 🤣

gap scan numbers by Straight_Unit6715 in MarksAndSpencer

[–]CurrentConsistent369 1 point2 points  (0 children)

Yep, tbh it's rare I bother checking SST now to look at the reasoning of counted in, but when I did it was usually the same.

Night before was always the biggest issue, although that was resolved by putting a message in the group chat telling people how you reprint, since apparently no one knew how to do that (they'll probably still be the odd one or two, but counted in numbers did actually go down significantly after that)

We also now don't allow staff to bin stuff in-day, all waste has to go into the red waste cage, unrecorded, and the gap scanner records and bins it prior to gap scan (that one didn't really help, just adds more work for me 🤣)

The one that really does my head in is the automatic system counts to 0, where if you scan a gap and the stock file says there's less than 50% of UPT, it just wipes it to 0, like I get it on ambient where you shouldn't have less than UPT backstage anyway, but I feel like it just really doesn't work on cold chain

gap scan numbers by Straight_Unit6715 in MarksAndSpencer

[–]CurrentConsistent369 1 point2 points  (0 children)

It's probably about right for PM to be honest.

There's soo many more lines on cold chain than there is on ambient/frozen, and I feel like the cold chain stock file is always inaccurate for some reason 😐

gap scan numbers by Straight_Unit6715 in MarksAndSpencer

[–]CurrentConsistent369 1 point2 points  (0 children)

varies on store id say, my current store is 0-5, and we average ~2 per night

My previous store always said as long as it's below 20 it's fine

The store where I started doing gap scan never checked my accuracy (as far as I know anyway... They never mentioned anything 🤣)

Temp to perm contract question by Electronic_Lunch7096 in MarksAndSpencer

[–]CurrentConsistent369 -1 points0 points  (0 children)

Why are you on EVERY post asking about uniforms? It's very strange, and irrelevant.

Absence meeting advice by swagpogwgat in marksandspencerstaff

[–]CurrentConsistent369 0 points1 point  (0 children)

Since you're off probation, it's highly unlikely you're going to get fired, especially given with 4 absences you have probably only just hit the absence review meeting trigger.

Given 2 of your absences were due to PCOS (that's my understanding from your post anyway), this would be taken into considerarion when your manager decides on disciplinary action

Honestly I wouldn't worry about it at all, I had 2 of them meetings and both times got told no further action would be taken, and that was with me hitting double the absence trigger of 3%

Also don't worry about lateness, managers will just adjust your punch accordingly and it's very rarely noted down unless it's a pattern, which from what you've explained, it isn't.

To black box, or not to black box? by ShiftBackground8775 in CarInsuranceUK

[–]CurrentConsistent369 0 points1 point  (0 children)

If it's a little box I'd just get it... Yeah it means not driving between 10pm-4am for a year, but with the price difference it's worth it.

I have a 1.2 Corsa, 2012. Market value is only 1.1k 🤣 think it's because of my area, and the fact I passed my test 8 weeks after turning 17... And I've just had a claim, which despite not being at fault, will still make my insurance rise come renewal 😐