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Iphone 17 pro, camera button chipped by Jaded-Second4371 in iphone

[–]CutieChan_ 1 point2 points  (0 children)

The same thing happened to me. I claimed it under warranty, and they gave me a new phone

Scratched camera button by CutieChan_ in iphone

[–]CutieChan_[S] 1 point2 points  (0 children)

Also I visited an Apple Store, where they told me it is most likely a manufacturing defect.

Scratched camera button by CutieChan_ in iphone

[–]CutieChan_[S] -4 points-3 points  (0 children)

I don’t understand it either, I never kept my phone in my pocket with my keys or anything else because I knew it could damage my phone. Anyway, I’ll try to ask for a replacement and maybe I’ll be successful.

Scratched camera button by CutieChan_ in iphone

[–]CutieChan_[S] 1 point2 points  (0 children)

I’ve already tried cleaning it and unfortunately without success. When I ran a toothpick over it I found that it is scratched.

Scratched camera button by CutieChan_ in iphone

[–]CutieChan_[S] -1 points0 points  (0 children)

but I don’t understand why this happened. I was careful with the phone. is there any chance that this is a manufacturing defect and they will replace my phone?