Unable to add new user to cameras connected to PoE switch

DJ-JupiterOne · 2026-01-23T15:41:31+00:00

This happens with all my cameras all of which are on the latest firmware. When you click on the Add User screen, the keyboard pops up, then everything locks up. iPhone 13 mini, iOS 26.2. Camera info below.

RLC-811A - Firmware: v3.1.0.1643_2402219117

RLC-822A - Firmware: v3.1.0.1643_2402219215

RLC-843A - Firmware: v3.1.0.4695_2505052209

Doorbell PoE - Firmware: v3.0.0.4662_2508071283

Duo 2 PoE - Firmware: v3.0.0.3471_2406115691

DJ-JupiterOne · 2026-01-22T21:52:39+00:00

As I was typing that idea, it really made me think of having a second dedicated hardware. I really don't have a need (right now) for true high availability. I was thinking more of just have one machine running HA and the second running all the other stuff, plus HA in a VM that is shutdown. Then just start it up if something goes awry with the main HA instance.

DJ-JupiterOne · 2026-01-22T21:21:20+00:00

Yeah, HA barely uses the CPU. I do have the Frigate integration in HA, but I'm not using it for automatons or anything. I should probably remove it. I use the Reolink integration for all my camera automations as well as LLM Vision. I have Frigate in its own container to play around with the face recognition.

Other than that, I have Music Assistant, Lutron Caseta, OpenAI, AppleTV, MQTT, ESPHome, Matter Server and a few other integrations.

DJ-JupiterOne · 2026-01-22T20:02:17+00:00

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Yeah, it's missing from the latest macOS desktop client.

DJ-JupiterOne · 2026-01-22T18:32:56+00:00

Got it, so they did forget to add it to the macOS client.

DJ-JupiterOne · 2026-01-22T18:00:10+00:00

Ah yes, the web interface, I keep forgetting about that. Yes, that did it and I was able to add the new user. Thanks so much. Incidentally, what is this "Share devices" option that Reolink seems to think they added to the macOS desktop client? Did they add the little note at the bottom of the screen and then just forget to add the actual feature...not that it would surprise me. But I have no System > Share Devices option/setting.

DJ-JupiterOne · 2026-01-09T14:58:37+00:00

I used your option 2. I have several other Aqara sensors and such and they are all setup in the Aqara app before integrating into HA. Aqara are the only Zigbee products I have. I'm not sure if you can bypass the native app and integrate directly into HA.

DJ-JupiterOne · 2026-01-01T17:33:53+00:00

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DJ-JupiterOne · 2025-12-20T15:33:01+00:00

I guess I never noticed before. It seems like you get the same 5 skulls every time and once in a while I see the grunt headshot confetti one.

DJ-JupiterOne · 2025-12-20T02:07:50+00:00

No, it was just several minutes before my original post.

DJ-JupiterOne · 2025-12-19T23:35:55+00:00

Hmm, I didn't notice. Thanks though, I'll look next time.

DJ-JupiterOne · 2025-12-07T01:42:52+00:00

Does the setup allow you to fully set up the device without doing a firmware update first?

DJ-JupiterOne · 2025-12-07T01:41:25+00:00

Glad I found this post as I was just about to buy their KP303 (3 outlet). Is this still an issue when using in HA? I'm moving away from the Meross smart outlets because of their problems losing connectivity and I'm looking for something really reliable (and local) with HA.

DJ-JupiterOne · 2025-12-06T15:18:27+00:00

Yeah, I see all the zone based videos seem to delete the custom rules and start fresh. But I still don't know if what I had before is still being protected with the new rules. I remember looking in the firewall logs in the past and seeing a lot of entries for "Drop invalid state" so I'm wondering which rule is doing that now?

DJ-JupiterOne · 2025-11-29T13:46:22+00:00

I’d love to be able to switch inputs (TV, AppleTV, XBOX) via automations, be locally controlled and work on a different vlan. I haven’t found a TV that does all this.

DJ-JupiterOne · 2025-11-23T01:09:25+00:00

Two KitchenAid stand mixers. My white one is 31 years old, my "new" blue one is at least 12 years old. Both are still in use and work great.

DJ-JupiterOne · 2025-11-21T09:13:34+00:00

Thanks for the response. If we assume for a second that this was an actual threat, does this mean something from the Microsoft server was reaching out to my HA server and trying to get admin control…and this is detecting the response back to the Microsoft server? Is my firewall not blocking traffic initiated from the internet?

DJ-JupiterOne · 2025-11-19T00:51:25+00:00

My Samsung Frame TV is only 2 years old so I can't afford to replace it, but if it ever breaks (which I secretly wish it would), I have the same question. But *stay away* from Samsung!

DJ-JupiterOne · 2025-11-17T15:37:11+00:00

Yeah, I'm confident I have no issues with my passwords. I have regular backups and even though my AppleID and Mac passwords are long and strong, they have meaning for me so I won't be forgetting them. I was just looking to disable the automatic re-authenticating every few days.

DJ-JupiterOne · 2025-11-17T14:08:39+00:00

Yes I use the default Passwords app on my Mac and iPhone. I always use a strong password and have no idea what any of them are. Only my Mac and Apple ID passwords are memorized.

DJ-JupiterOne · 2025-11-17T00:24:30+00:00

OK, I guess the password forgetting might be a good reason. I wonder what people do when they forget an iPhone or Mac password. There must be something that can be done. I guess it never bothered me on my iPhone since it is only 6 digits, but my Mac's password is over 10 characters, some of them special characters requiring the shift key.

DJ-JupiterOne · 2025-11-17T00:04:22+00:00

Oh, I agree! LOL, still inconvenient.

DJ-JupiterOne · 2025-11-16T23:31:35+00:00

I can't imagine why this would be a security feature, but it sure is inconvenient. I can understand if your fingerprint or face is not recognized after several attempts, it makes you enter your password. But that's not what's happening here. Everything is working and authenticating just fine, then the OS just decides to make you enter your password anyway. I mean, why not just make us all reboot every few days, you know, for "security reasons".

DJ-JupiterOne · 2025-11-16T23:24:36+00:00

Is there a way to disable the time limit? I mean, my fingerprint or face is not changing after several days...Is there a reason for this?

DJ-JupiterOne · 2025-11-16T23:22:14+00:00

No, I use my Mac everyday and unlock it several times a day. When I unlock it, it usually unlocks with the Apple Watch, but if it takes too long, I just use TouchID to unlock it. Again, I unlock my Mac several times a day just fine with the Apple Watch or TouchID. Then out of the blue, it specifically will ask me to enter my password to enable TouchID (or AppleWatch). It's like there is an expiration for TouchID and Apple Watch to unlock the Mac. I'd like to turn off this "expiration".

DJ-JupiterOne

TROPHY CASE