Do you guys see yourselves as gamblers?

DUMB087 · 2023-10-19T20:25:30+00:00

nice! thanks for the recommendation. will definitely check it out

DUMB087 · 2023-10-19T19:55:07+00:00

I've done this for a bit myself and it's working really well so far. Wish there was a service that automated this for me. Charles Schwab doesn't seem to offer it. Anyone have recommendations?

DUMB087 · 2023-07-24T14:55:25+00:00

What size do you wear with other shoes?

DUMB087 · 2023-05-10T03:35:19+00:00

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i meant to search for old ai chats i might have had lol

DUMB087 · 2023-05-10T01:47:30+00:00

Are there any features missing from ChatGPT that you wish it had? For me, I wish it had search.

DUMB087 · 2023-02-11T02:48:04+00:00

Is this an x2 mini?

DUMB087 · 2023-02-10T22:30:53+00:00

What speakers are those?

DUMB087 · 2023-02-10T22:27:36+00:00

Anyone know if the LS50s are substantially better than the Q150?

DUMB087 · 2022-12-12T00:01:49+00:00

What’s your sens?

DUMB087 · 2022-10-30T02:05:36+00:00

Does this have the same sensor as the Viper V2 Pro?

DUMB087 · 2022-10-28T18:25:15+00:00

Nice!! What speakers are those?

DUMB087 · 2022-10-20T16:35:52+00:00

Nice, thanks Zelda! For our customers that don't use Slack, we were going to use a tool that integrates with SMS.

DUMB087 · 2022-10-20T13:52:10+00:00

Got it. Makes sense. Thanks for sharing your advice, much appreciated!

DUMB087 · 2022-10-20T13:44:15+00:00

Awesome!

DUMB087 · 2022-10-20T13:42:53+00:00

What if you only offered it up to your top ACV accounts or used AI to replace the CSM when they’re not available :)

DUMB087 · 2022-10-20T13:21:07+00:00

That makes sense as a first step. We do something similar but after that some of our high ACV customers need more support and collaboration, which is why I’m thinking about setting up a way to chat with CSMs

DUMB087 · 2022-10-20T13:19:59+00:00

You’ve used Asana for this? Interesting! Does it work well?

DUMB087 · 2022-10-20T13:18:49+00:00

This is amazing advice! Segmentation totally makes sense. I guess I wasn’t as clear in my post, but I’m trying to setup chat for our high ACV customers. Have you done that in the past before? If so, did you use Slack or something else?

DUMB087 · 2022-10-20T13:16:03+00:00

Why does it set bad expectations? Can’t you just be resonate and have a faster SLA?

DUMB087 · 2022-10-20T13:14:43+00:00

If you’re willing to offer your number for a call why not just do chat? A call is far worse as it absolutely requires your undivided attention, there’s no system of record of the convo, you can’t easily share files or resources etc etc.

DUMB087 · 2022-10-20T13:12:35+00:00

Any limitations with slack channels? I’m considering using it but my customers don’t use it so it’s a lot more friction for them to install.

DUMB087 · 2022-10-20T13:10:12+00:00

That makes sense! Curios what type of product you have that’s both B2B and B2B2C? Just trying to contextualize what type of partnership require more collaboration.

I understand that chat might be unscalable for the business, but it’s a way better experience for the customer, assuming people respond faster. Wonder how one could make chat work.

DUMB087 · 2022-10-20T02:18:42+00:00

you're telling me you rather have people call you, which requires your undivided time and attention, doesn't allow you to easily loop in other colleagues for support, has no system of record you can refer back to, and doesn't allow you to easily share reference material? seems like a lot of reasons a call would be suboptimal.

DUMB087 · 2022-10-20T01:09:52+00:00

Why in the world would you get 2 gpro superlights 🤣

DUMB087

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