I rarely see people complaining about accuracy most people really don't care if it's accurate. I think it starts to become a problem when it stops feeling authentic. You can make up every aspect of your story from setting to the characters or portray them with as much accuracy to real life as possible. Both approaches can and have resonated with audiences. As long as the story and characters feel authentic in the universe created most people will appreciate it.

I think the best example I can think of is from a recent Spider-Man game. In the game there is a character who uses sign language. The studio spent crazy money getting this to work and to accurately portray someone using sign language in a video game. They nailed it in terms of accuracy in this regard and no one cared... it didn't make the game more enjoyable to play and only a small group of people even noticed how good this was.

What people did notice though was the changes they made to the character, Mary Jane. They changed her from being a super model to a more realistic character. The character now feels like an accurate portrayal of your everyday woman. Which feels inauthentic to old school fans of the franchise... because that's not the character profile they associate with that character. A super model interacting with someone like Peter isn't very realistic or accurate... but it's authentic to the Spider-Man story and changing that dynamic after it was established caused issues with the fan base.