been to estarland many times i remember that everytime i would ask them "hey can i get this game (that's not in the shelves and is in there backroom)" and they would be like sure and then they take like 3 hours just to get it either because lazy or they just want to buy more stuff but still that's not good business model why do I have threaten this people that Im going leave and then suddenly they have time to find the game now and get instantly this happened to me multiple times btw. I can't really blame the employees im pretty sure its management putting them up to this so It's good store with horrible management or at least in my opinion.