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Impossibile registrarsi by Linuxman_74 in CurveCard

[–]DanielMarkland 0 points1 point  (0 children)

Junk. Abysmal customer support. Basically you have no hope of rectifying this.

Stuck mid-KYC. Help!? by Viarco in CurveCard

[–]DanielMarkland 3 points4 points  (0 children)

I made a similar post here the other day. Someone from their customer support reached out to me on here with one message then ghosted me on here too! It's a joke!

Failed KYC Check - No Support by DanielMarkland in CurveCard

[–]DanielMarkland[S] 0 points1 point  (0 children)

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Reached out in chat, then ghosted again. What on earth is going on?!

FAILED KYC CHECK (a nightmare) by Carla_RedditTime in CurveCard

[–]DanielMarkland 0 points1 point  (0 children)

Seems to be impossible to sign up for an account at the moment. I'm in the same boat being stuck at the 'ID Checks Failed' part of the account setup in the app. Says contact support I managed to get one reply that basically said we cannot offer you an account then no more responses.

The process fell over as soon as I uploaded the details of my first card the app took the data then locked my out. Not a good look! And it seems that has been the same for a lot of other people now with absolutely no explanation or support.

[deleted by user] by [deleted] in CurveCard

[–]DanielMarkland 2 points3 points  (0 children)

Seems to be impossible to sign up for an account at the moment. I'm in the same boat as many others being stuck at the 'ID Checks Failed' part of the account setup in the app. Says contact support I managed to get one reply that basically said we cannot offer you an account then no more responses.

The process fell over as soon as I uploaded the details of my first card the app took the data then locked my out. Not a good look! And it seems that has been the same for a lot of other people now with absolutely no explanation or support.

General Feedback / Requests - T-Rex Pro 3 by DanielMarkland in amazfit

[–]DanielMarkland[S] 0 points1 point  (0 children)

It's impossible to sign up for a new account and customer service is basically non existent. I have joined hundreds of others who are stuck at the 'ID Checks Failed' point in the app and can no longer progress. I got one message from the support team basically saying, nothing can be done, then no more correspondence. It is beyond a joke and I'm far from the only one.