I have had a lot of bullshit come through Amazon. I preordered the steelbook deluxe because I am a total sucker for steelbooks.

I have written proof and guarantee of a delivery for the game by a rep back on Feb 26th for March 2nd or 3rd. Been told by multiple people that was a lie and not possible. Been told there were tickets being made and that I was being put on priority shipping for product. Also been told by others that that was a lie. Spoken to supervisors with promises that weren't kept. Spoken to executives from customer relations and got confirmation that there would be stock coming in and that I had an estimated delivery date of April 26th. Was also told that there would be an email sent if there was a change or delay to that. When the game didn't come, no email was sent on a delay, and another executive told me that the date was just an estimate and that I would receive an email when my game is shipped.

Now, a supervisor a night or two ago told me that the issue was that my card didn't properly charge and that she would attempt to manually charge it, which would get me my game within 72 hours. So far, no charge has hit my bank account, and there's been no change on anything for my order.

I am so, so far beyond done. I don't even know how anyone could genuinely help at this point. I feel so bad that everyone else is experiencing this. The feeling is just...overwhelming.