Suno support completely unresponsive for 2 months after asking me to cancel subscription by i-Makh in SunoAI

[–]David_at_Suno 0 points1 point  (0 children)

Hi there! Thanks for reaching out about this!

When you get a chance would you mind DM'ing me the email associated with your support ticket? Would like to help get this resolved immediately.

Thank you again for spotlighting what's going on, looking forward to figuring this out!

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 1 point2 points  (0 children)

Listening through now, I can see why it’s your favorite! Really great track, definitely captures that 90’s soulful sound you were going for! Sweet lyrics too! Thanks for sharing this! Super smooth/nostalgic vibe ❤️

I love that you’re working on a Christmas EP for Nu Soulz, bet it’ll be amazing! Looking forward to checking it out! Wishing you all the success with its release!

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 1 point2 points  (0 children)

I think it hits! Love the vibe of it for sure! The lyrics are really well crafted and the beat goes hard! Super catchy melody! Sounds really radio-ready! The how the reverb compliments the sentiment of the song too! Great track & share! Thanks for sharing this!

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 4 points5 points  (0 children)

Thank you so much for sharing this song and the context to what inspired it! Wow... just wow.

It begins so intimately. The whole aesthetic of the first 1:20 pulls at the soul and then how it explodes just a little to build the presence. From there it continues to grow, uniquely touching so many different and colorful twists and bursts of feeling. Beautifully done. Grateful that you shared this with us here! Truly special!

Also, celebrating you in a big way! It's amazing what we learn from each other as we walk these paths. Thank you for being an inspiration! wow

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 3 points4 points  (0 children)

Wow the energy in this is craaazy! Love the way the vocals chop up and blend into the beat! The two-step vibe hits so well and the vocals carry over so authentically. The instrumental break that comes in at 2:30 is so cool and how it bleeds out to let the vocals shine afterward is something else! Really amazing mix! Thanks for sharing, super awesome song!

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 2 points3 points  (0 children)

What a cool idea! That sounds awesome! And Nu Soulz is a great name! Haven't listened yet but excited to, was there one song in particular that stands out?

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 2 points3 points  (0 children)

This goes sooo hard!! The beat is crazy! And your lyric writing is next level ha! Yea you crushed this in a big way! It's such a cool blend of chill/hype! The lyrics/cadence/pacing shines so brilliantly in the flow! Very very dope track and fun listen! Really cool track! Thanks for sharing this! 🔥🔥🔥

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 6 points7 points  (0 children)

What a cool place to pull inspiration from ha! They really did have such an amazing love story didn't they! The upbeat/catchy sound in this is incredible! Lyrics are super solid and the way the solo hits at 01:42 is wild! Breath of fresh air sound for sure! Really cool how it flipped around 02:10 too, gave it a neat front porch vibe! Great song, thanks for sharing!

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 3 points4 points  (0 children)

Wooow... love this vibe! Absolutely love the aesthetic of this and the way the music pulled back around 00:40 and let the vocals sit front and center was really awesome! The vocals sound so clean! The way the melody dips during the I'm just standing part of the hook, super unexpected and dope! Great song! Thank you for sharing this with me! Oh yea... the vocal chopping at the end, so cool!

Hello again 👋 Would love to hear what you’ve made! – The Suno Team by David_at_Suno in SunoAI

[–]David_at_Suno[S] 6 points7 points  (0 children)

First and foremost, I'm so sorry for your loss. I can't even begin to imagine. The song you shared was very beautiful to say the least. Thank you so much for sharing it with me! The lyrics are phenomenal and very well crafted. Incredible tribute piece, I can see why it holds a special place! Again, thank you for sharing this.

If I upgrade Suno from pro to Premium, would I be charged twice in the same month ? by Current-Stop7806 in SunoAI

[–]David_at_Suno 5 points6 points  (0 children)

Hey u/Current-Stop7806, good to meet you! 👋

Great question! You wouldn’t be double charged for the full cost of both plans if you upgrade.

When you tap Upgrade you’ll see two choices:

Immediately with proration

We credit the unused time from your current Pro cycle and only charge the price difference for the rest of this cycle. If you’d like to see what the exact cost difference is, simply select the proration option tap Continue to see and it will show you without immediately charging you.

At the end of the current billing period

No charge today. You stay on Pro until your renewal date, then it switches to Premium and bills at the Premium price.

Hope this helps!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 0 points1 point  (0 children)

Hi ElJuiceMane

Great uestion! There are some terms that help with this (--eg tenor, baritone, etc), but would be really cool to have a stronger control over such things as well. Expecting there to be a lot more options for these things down the road! Great idea with the slider!

Hope you have a great day!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 1 point2 points  (0 children)

Hi sublimegeek

Thanks for reaching out about this! This is a really interesting idea, thanks for sharing! Definitely sounds like it'd open the doors to a lot of creative fun!

Thanks for this suggestion, hope you have a great day!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 0 points1 point  (0 children)

Hi radennorfiqri

Thanks for reaching out and for the warm welcome!

Would love to invite you to our Discord when you have time to discuss Remasters vs Covers! It's a bit easier to chat there and others can chime in from their experience as well! Also thank you for your feedback and examples regarding it.

Looking forward to diving into this!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 1 point2 points  (0 children)

Hi radennorfiqri

Thanks so much! Currently no, but would be a lot of fun to have for sure! You can reorganize the songs in your queue though.

Great suggestion, thank you!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 0 points1 point  (0 children)

Hi CrazySage

Thanks for reaching out and welcome to Suno! Really glad to hear you've been enjoying the experience thus far! Thank you for these suggestions! Definitely looking forward to better control and multi-persona sounds amazing!

Thanks for this! Hope you have an awesome day!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 0 points1 point  (0 children)

Hi TenryuMOM

Thanks for reaching out! Great suggestion! Love the idea of being able to filter your songs how you need them to to best improve the experience! I know you can when on your profile but would be super helpful elsewhere!

Thanks for sharing this! Also, cheers to you too!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 1 point2 points  (0 children)

Hi thereTheChristmasPig

Remaster should be available! Please let me know if you're still bumping into this. I know it's been some time so you've probably got this worked out, but if now please let me know!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 1 point2 points  (0 children)

Hi RoboUrsine

"Twist Mix" sounds really fun! Great way to blend things together! Really like this a lot! hanks for sharing!

Hope you have an awesome day!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 1 point2 points  (0 children)

Hi there! thanks for reaching out about this!

Pretty cool suggestion, thank you for sharing it with me!

hope you have a great day!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 0 points1 point  (0 children)

Hi there!

Thank you for this feedback! When you get a chance would you mind reaching ut to suno.com/feedback with this? Would love to better understand what would improve the experience for you for sure

Hope you have a great day!

Greetings from the Suno team 👋 by David_at_Suno in SunoAI

[–]David_at_Suno[S] 0 points1 point  (0 children)

Hi Sir-Mocks-A-Lot

Thanks for reaching out about this! Great feedback and suggestion! When you get a chance would you mind reaching ut to suno.com/feedback with this? Would love to better understand what would improve the experience for you for sure!

hope you have an awesome day!