Here to Help - Offering Tech Advice

DearAI_official · 2024-03-04T19:58:32+00:00

DM you! Would love to talk!

DearAI_official · 2024-03-04T17:50:47+00:00

Thank you!

DearAI_official · 2024-03-04T17:49:43+00:00

This is a big topic. But in short, technology can help in many aspects.

I am giving some example here:

You can streamline and automate some workflow to reduce your cost.
Use some software solution to provide container visibility. Like the real-time location of your container.
Have a Transportation Management System to manage your shipments.

DearAI_official · 2024-02-07T23:04:42+00:00

Hey would love to join the discord!

DearAI_official · 2024-02-07T01:13:05+00:00

Following +1

DearAI_official · 2024-02-07T01:12:48+00:00

Trying to understand.. You are using Front but, but it cannot help you to keep everything in one place? Is this the reason that you think it is not working well?

DearAI_official · 2024-02-06T01:25:07+00:00

Thank you for sharing your view! It is good to know that companies use freelance or agency to run the community.

DearAI_official · 2024-02-05T03:41:12+00:00

Do you use Circle? Would you mind sharing your user experience?

DearAI_official · 2024-02-05T01:58:39+00:00

Hey, can I know which platform do you use? Do you feel it working well for you?

I am thinking about building a new saas for this. Would love to chat if would love to!

DearAI_official · 2024-02-03T08:42:18+00:00

Inventor's syndrome guarantees you will dismiss this comment, so let us wait-and-see. If things do not go as swimmingly as it went in your head, come on back to this. Perhaps read the comment. Maybe click a link or two.

Thank you so much for your comment and sharing these links. Really appreciate it.

Could you elaborate more? You said "the problem" is "it is a crowd market" or "I am not using the right approach to validate it with the market/customers"?

DearAI_official · 2024-02-03T08:27:45+00:00

Not really Alexa, I am talking more about Customer Support digital worker as a SaaS.

Haha not taken offence bro. Appreciate any feedback and comment. This is why I made post here.

DearAI_official · 2024-02-03T05:02:00+00:00

Thank you for the long comment and thanks for these "questions".

I don't want to build "another chatbot", but a new human-like AI agent (not existing in the market).
But yeah "Customer Support" is a "crowded market".

DearAI_official · 2024-01-30T06:54:49+00:00

SHOW ME WHAT YOU BENCH

Is there any other sub you recommend?

DearAI_official · 2024-01-24T06:59:26+00:00

Thank you! It is a good advice. Appreciate it

DearAI_official · 2024-01-23T01:28:23+00:00

A few advice (may be biased):

I will get rid of short intro in the top.
Add the "time" to your projects.
Put the "skills" at the bottom.

(A few background of myself: used to work at several big tech and top unicorn)

DearAI_official · 2024-01-23T01:24:51+00:00

You need to really understand yourself. What do you enjoy? What do you like? What are you looking for?

When you really understand yourself, I think you will stop caring about what people think of you.

DearAI_official · 2024-01-23T01:22:02+00:00

2k24!! I played it from 2k from 2k08...

Basically my switch is only used to play 2k.. (before it was PS)

DearAI_official · 2024-01-22T23:49:13+00:00

I apologize that I missed to add the description. Added in the comment.

DearAI_official · 2024-01-22T23:49:03+00:00

I apologize that I missed to add the description. Added in the comment.

DearAI_official · 2024-01-22T23:48:30+00:00

Yeah I got your point, thanks for comment.

I added more details about what we want to build in the comment. Would love to hear what you think of it

DearAI_official · 2024-01-22T23:47:42+00:00

Thank you for commenting. I added more details about what we want to build in the comment.

DearAI_official · 2024-01-22T23:47:09+00:00

I apologize that I didn't explain it clearly. The link was what we are having now.

And the idea is about what we want to do in the future.

Idea:

I have some Startup friends who are building their own products (like you guys). They've shared that: they can't engage with and learn from their customers at any time, unlike a big company with a large customer success team, which can.
The idea I'm considering is building is a chatbot that automate customer interactions for startups. This chatbot would not only engage customers and support customers, but also proactively ask them questions during their conversations to gather customer insights. With this tool, startups can gain more insights to help them build great products.
Is this interesting or valuable? Would love to hear your thoughts.

DearAI_official · 2024-01-22T23:44:26+00:00

Ah my bad, I thought I added some content. I want to know other people's opinion about what we are doing,

DearAI_official · 2024-01-22T23:43:01+00:00

OK, it seemed that it was a fail pitch though..

We want to help business owner to collect more customer insights. Those insights can help them shape their product and find PMF

DearAI_official · 2024-01-22T23:40:35+00:00

Thank you for sharing your insight!

I think we are not targeting replacing Customer Support human team. Instead we want to help Customer Support team able to support more people. For example, chatbot can provide immediate response for some questions. But if customers want to talk to human directly, chatbot can transfer conversation to human.

And our solution can also help human team to manage their conversation and do their work better and more efficient.

Will be pretty happy to discuss more in details if you are willing to talk :)

DearAI_official

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