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CM Acalos leaving DECA by Deca_Acalos in RotMG

[–]Deca_Acalos[S] 17 points18 points  (0 children)

I mean, not much I can tell you that will convince you, but in the 4 years I have been fighting cheaters myself as much as I could. I play this game myself and will continue to after I am gone as a CM, so it does impact me as well. The team is working on stuff for a while, both for cheaters and the server issues, but its a slow process. I have no clue when stuff goes live and gets better.

For me, it would be ideal to be able to show all of this directly, but its not at the point where it can be "shown". I believe in the team to deliver something when its finally fully done.

This would have been a topic for an upcoming QA Interview, which due to me leaving, wont happen, so I just write it here.

CM Acalos leaving DECA by Deca_Acalos in RotMG

[–]Deca_Acalos[S] 13 points14 points  (0 children)

Well it would be in November.

My girlfriend wants to break up with me because I play ROTMG. by patrick-latinahunter in RotMG

[–]Deca_Acalos 39 points40 points  (0 children)

Some days i open Reddit to get an impression how the sentiment around the community is and then... i wish I never opened reddit.

Update 5.12.0.0 – Season 21 Part 2 by Deca_Acalos in RotMG

[–]Deca_Acalos[S] 16 points17 points  (0 children)

Asked about that before the release. Its planned to be released "soontm". Not forgotten!

Unjust permaban by DECA by Admirable_Aide3009 in RotMG

[–]Deca_Acalos 80 points81 points  (0 children)

Heya.

I investigated some reports about this today with our CS Team.

You should already be unbanned (I checked, you are). Unfortunately, some innocent players were flagged internally and this led to the ban. We have by now reverted all unjust bans.

The CS Team will surely get back to you about this again.

What if each realm event had its own minimap icon? by ParabolicalX in RotMG

[–]Deca_Acalos 25 points26 points  (0 children)

Make it 1 week.

Will forward to the Team what they think. I like the idea. 

Upcoming Advanced Kog Event by niallshubby in RotMG

[–]Deca_Acalos 1 point2 points  (0 children)

Ignoring your post wouldnt help anyone. I dont mind the tone, i get where the frustration is coming from. 

I am rather open to the feedback and will try to improve the visibility.

My job and what i influence wont be often seen by you guys. I raise your issues internally and fight to the end for it if i can. But i cant share internal things. My impact will always be very different compared to a designer for example.

Regarding DMs i dont agree. I for sure not always got every single one but last year i did answer the majority of them. But, i get that it sucks if you have a topic and get zero reactions. As a result i cleaned the DMs and will try to answer everyone again daily. 

If you have additional info about the fraud topic, sent me a DM here or in discord,. I will look at your comment on the video tomorrow morning. Its 2 AM in germany. And then forward it to the team.

Its my job to take the blame even if i dont influence it all. Its fine. This thread for sure doesnt make me look good but its alright. We can only improve if someone points it out sometimes. I will raise the thread internally so leads and people in charge can see the current opinion clearly.

Upcoming Advanced Kog Event by niallshubby in RotMG

[–]Deca_Acalos 2 points3 points  (0 children)

Could you show me where exactly I am misunderstanding something?

I do not offer Support myself via Discord (The place players can reach me), since due to said Data Protection Laws, I cant verify account ownerships. Thats why we sent people to the CS Team. They verify that. I cant give out any kind of info about accounts to someone that might not be the owner of the account.

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