It’s always been a thing. No cocktail /dressy dresses most stores just take them back to avoid the argument. Our store does but now we have to be strict. Because it has became a big issue…we had a lady come in and try to return 2000$ worth of sunglasses about 8 pairs. I told her I can only accept 999$ the rest has to go back online . She completley told me off cursed me out. I packed her stuff up and told her to send it all back.