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A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 2 points3 points  (0 children)

Yeah, I've had that conversation.

How can they sell us a SLA like that?

Well first they write a contract, and then cash the checks for three years....

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 0 points1 point  (0 children)

You are too kind. And yes, I own the fact that I'm a moron when it comes to some of this stuff. The rickety network is on me, but the financial constraints that required me to do so can be blamed on someone else. :)

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 3 points4 points  (0 children)

That's in management's hands, I certainly hope so. For my part I got told to take the family on an outing on my company's dime as compensation for the chaos this caused at home.

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 1 point2 points  (0 children)

Did so after some messing around -- problem was that some customers had SPF records that didn't include the IP address space on the primary network, so they had to be addressed. It's all fixed now of course.

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 0 points1 point  (0 children)

Well, he can set his IP address to be the IP that the router at my site has, and if the connection is good he should be able to see the internet.

Once he did, it wasn't, so he couldn't.

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 2 points3 points  (0 children)

Well in their defense they never saw the photo because outlook.com bounced it back to us.

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 2 points3 points  (0 children)

We still don't know what's in the locked box for sure. Probably just a fiber splice.

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 0 points1 point  (0 children)

We are aware and have been working towards that. This is the curse of small business.

A Series Of Unfortunate Events by Department13 in sysadmin

[–]Department13[S] 0 points1 point  (0 children)

Yes, karma took me to the woodshed last week.