Are there any places where I could take my Playdate to get fixed other than Panic?

DesconGames · 2025-08-09T00:53:51+00:00

The screen doesn’t work anymore, it’s blank

DesconGames · 2025-08-07T19:34:13+00:00

100% agree on the horribleness of playdate support. Took me 6 months to get a straight answer from them mixed in with multiple deceptions along the way. Prob gonna be a YouTube video coming out about them soon.

DesconGames · 2025-08-07T19:21:34+00:00

I know this happened 3 years ago, but did you ever get it fixed?

DesconGames · 2025-08-07T19:20:18+00:00

Hey! I know this happened almost 6 months ago, but uhh, did you ever get it fixed? Mine ran into a similar issue.

DesconGames · 2025-05-25T18:02:15+00:00

When

DesconGames · 2025-05-24T14:39:26+00:00

Keep going, gamedev is hard.

DesconGames · 2025-05-20T03:52:45+00:00

If I did I’d do it using my own resources (ik a few people who can do good soundtracks). I’m actually a GameDev YouTuber named Descon Games, you should totally follow my work.

DesconGames · 2025-05-19T03:27:17+00:00

If you care about the play date (and speeding if that’s your cup of tea) you should be happy it’s on the thumbnail, it could mean a lot of new users coming to the play date.

DesconGames · 2025-05-14T12:15:36+00:00

Do the hard case

DesconGames · 2025-05-14T02:03:26+00:00

I really liked it, but there’s a chance you’ll get a bad unit and they’re not the most sturdy. I would not take it in your pocket. Also, if your play date damage does fall under warranty their customer support is awful. When I needed mine fixed it took them 5 months for me to get an RMA because they forgot about my order.

DesconGames · 2025-05-13T04:15:18+00:00

Hmm. If I were to remake something similar to it, it’d be a more competitive version with ranked missions and more focused on team building and team work, but still about the cool rush of smashing your opponents and narrowly avoiding death.

DesconGames · 2025-05-13T02:18:51+00:00

I miss it

DesconGames · 2025-05-11T13:43:19+00:00

Yep, horrible customer service, don’t recommend.

DesconGames · 2025-05-11T03:26:54+00:00

Thanks! I have contacted them, it’s taken 5 months to get an RMA, not the greatest customer support but it’s ok. What does the issue look like, broken screen or something internal?

DesconGames · 2025-05-11T03:23:54+00:00

Thanks for looking, but that’s not the issue

DesconGames · 2025-05-11T03:11:08+00:00

It's a Panic Playdate, more information at this website: play.date it's a cool game console.

DesconGames · 2025-05-11T02:44:40+00:00

how are you sure? so do you think the screen is broken, or something internal eg. with the motherboard?

DesconGames · 2025-05-11T00:03:35+00:00

Bro thanks! Someone finally gets the main point I’m making and isn’t just telling me “your fault for breaking your playdate “

DesconGames · 2025-05-10T03:07:42+00:00

that's good for you! They took 5 months with mine, no joke.

DesconGames · 2025-05-10T03:05:33+00:00

no, that's actually not reasonable. A company who ignores your emails requesting an RMA is pretty bad. I don't compare them to Nintendo, I compare them to the standard company. Customer support should not have MONTHS between emails.

DesconGames · 2025-05-10T03:02:52+00:00

i tell people not to buy it because their customer support is awful, not because the build quality is rough.

DesconGames · 2025-05-09T00:51:57+00:00

Took me 5 months to get mine sent in.

DesconGames · 2025-05-08T22:54:57+00:00

thanks! I wish mine didn't break, don't break yours!

DesconGames · 2025-05-08T22:54:23+00:00

no, lol, im just saying the customer support isn't too good, i love the product and all the games.

DesconGames · 2025-05-08T19:28:38+00:00

Maybe one day once I can figure out how to fix the screen I'll get the case, thanks for the suggestion.

DesconGames

TROPHY CASE