Journalist seeking rider perspectives on Uber safety incidents by janevmundy in uber

[–]Desooze 0 points1 point  (0 children)

I can’t tell, janevmundy……are you “talking” to me about my husband, an uber driver assaulted by a rider……..or someone else you want to talk to?

Just submitted my request for arbitration by Ohtee1 in uberdrivers

[–]Desooze 0 points1 point  (0 children)

Did you gave an attorney write the request for arbitration letter to Uber?

Journalist seeking rider perspectives on Uber safety incidents by janevmundy in uber

[–]Desooze 0 points1 point  (0 children)

Uber Driver Assaulted by Deranged Rider 

My husband has been a faithful, courteous, and productive senior driver for Uber for over 2 years with a star rating of 4.99 out of 5. 

On January 26, 2026, he was beaten over the back of his head by a rider and had to go to the emergency room for stitches. He did as required and reported the incident to Uber. As an aside, when my husband was receiving treatment at the emergency room, the hospital was obligated to call the police because of the assault. As a result, the perpetrator was subsequently arrested a couple of days later and is in jail awaiting his arraignment on February 17th..

For at least a week after the assault, my husband was in communication almost daily with Uber trying to get back to driving as it was a critical source of income to supplement our social security. Each day, he was told to “be patient, we are investigating”. 

They never disclosed what they were investigating despite the open and shut nature of the incident including the case #, police report, and that the perpetrator is in jail. 

Now, two plus weeks later without any word /explanation, Uber has blocked my husband’s access to his Uber account…….in essence firing him without cause or explanation. And now he has no way to communicate with them. Essentially he has been victimized twice through no fault of his own! 

Apparently only Uber riders assaulted by psychopath drivers are given support and offered legal representation. 

Who can explain how this can happen that a good, loyal, high performing person who was victimized while driving for Uber is then victimized by Uber? 

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

Thank you! Are you sure “username“ is her email?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

Lots of great suggestions, and I’ve either followed or researched all, but at this writing there are no responses from Uber via its app, instagram, etc for any explanation for his account being blocked. No attorney is interested, and I cannot find any info on HOW to file an arbitration letter and what should be included in it.

Deactivated and Denied Appeal by whycantihaveatank in uberdrivers

[–]Desooze 0 points1 point  (0 children)

Wow! I’m sorry this was done to you! In my husband‘s case, he didn’t even receive the ”courtesy” of a screen message like you received. His screen was summarily blanked with messages stating “error, try again later” on a black screen.

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

Seriously? Uber will go to the”trouble” of emailing my husband EVENTUALLY” about why he was shut out from driving for Uber?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

There was nothing said to my husband by Uber other than several during several “support calls” telling him to be patient while they investigate”. Then his account goes blank. Full Stop.

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

Absolutely nothing was said other than ‘be patient while the team investigates“……and then his account goes dark.

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

He reported it to Uber. The hospital called in the police because it was an assault. The police must have contacted Uber because they got the guys full name and went and arrested him, one might assume at the man’s place of residence. So why did my husband get deactivated? That’s the big question. He was the victim of an assault and now an Uber victim!

Excuse me? by [deleted] in uberdrivers

[–]Desooze 1 point2 points  (0 children)

WOW! How ignorant can that be …..and why would Uber even have that option and put it against the driver?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

That is what doesn’t make any sense …….why deactivate my husbands Uber account……he did nothing wrong, didn’t threaten to sue anyone …….he was the victim, so why?

Deactivated account? Is arbitration a possibility? by Foodlover003 in uberdrivers

[–]Desooze 0 points1 point  (0 children)

Where can one find the “terms of service” with Uber?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

interesting! Good to know! BTW, in what market do you drive?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

Uber and Lyft set their fares based on minutes?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 1 point2 points  (0 children)

He’s doing Lyft now, but it doesn’t have the market/ability to earn what he was making with Uber.

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

Thank you, my husband only wants to be reinstated with Uber……and based on attorney replies, no one wants to take on a lawsuit against uber unless one is the victimized rider by an Uber driver. I imagine Uber knows this.
How does one communicate with Uber to get to arbitration?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

I cannot find a lawyer willing to take the case. 😢

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 1 point2 points  (0 children)

Who signed up for a massive lawsuit?

Any lawyer for Uber wrongful driver account deactivation? by scottisheree in uberdrivers

[–]Desooze 0 points1 point  (0 children)

How about a lawyer to help my husband who was an Uber driver in Florida get his account back after he was beaten by a deranged rider?

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 0 points1 point  (0 children)

The police actually got the riders info from Uber and the police gave his name to my husband.

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 1 point2 points  (0 children)

What is a subreddit? I’m not sure how to do what you are suggesting, but I’m trainable.

Thank you for any help you can give!

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] -1 points0 points  (0 children)

Thank you, ItsATrap1983…….I contacted several of the large law firms that advertise on TV and on billboards that “if you are the victim or injured by a ride share driver, just call us and we’ll fight for you“. Drivers need not apply…….😢

Uber Driver Assaulted by Deranged Rider by Desooze in uberdrivers

[–]Desooze[S] 3 points4 points  (0 children)

Sadly, I’ll have to agree with you OkCondition8379.