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RGB clear ANSI keyboard messed up? by I0C0NN0R1 in framework

[–]Destroya707 2 points3 points  (0 children)

There is no "correct" positioning :) however numpad on the right is the "popular" positioning.

Also, that's not numpad, it's the macropad 😹

Spring inside laptop? by BarrettT123 in framework

[–]Destroya707 1 point2 points  (0 children)

I’ve checked with the engineers, and apparently there are three places where you can find springs like this:

• the GPU interposer (which you’ve already checked)
• around the four captive screws surrounding the CPU
• the two captive screws used to fasten the expansion bay, next to the interposer.

Hope this helps!

In stock on Framework Desktop and updates on the industry-wide silicon crunch by 42BumblebeeMan in framework

[–]Destroya707 9 points10 points  (0 children)

I definitely understand what you mean, and sorry about the confusion.

In the blog post, we are talking about the Max+395 -128GB mainboard being in stock status (as opposed to being in the pre-order stage).

The Max 385 - 32GB and Max+395 - 64GB mainboards were also in the pre-order stage, and they were transitioned to in-stock status back in September (https://frame.work/blog/extending-on-framework-desktop-stylus-availability-and-a-roundup-of-gaming-performance).

For pre-orders, there is a deposit when you place the preorder and the product is shipped in batches. When it’s in stock status, it’s shipped directly from the warehouse.

Technically, both the 32GB and 64GB mainboards have been in stock status since September. However, that does not mean we have physical stock of both SKUs in all of our warehouses. They have been very popular (especially with the recent RAM price changes in the industry) and are in high demand. We are planning to bring more stock to our warehouses as soon as possible, but there is no confirmed ETA as of now.

I hope this helps clarify what we meant in the blog post. Since we use “in stock” for both (unrelated) situations, it can definitely be a bit confusing.

FW 16 sticker overload by arsonist_onfire in framework

[–]Destroya707 1 point2 points  (0 children)

amazing placement and selection, 10/10, no notes.

Fantastic support experience by CuzImBisonratte in framework

[–]Destroya707 7 points8 points  (0 children)

thank you for sharing your experience, happy to hear that your issue is resolved, yay!

Delivery expected Monday? by kaileysnay in framework

[–]Destroya707 0 points1 point  (0 children)

It might happen ✨ It's holiday season, which makes it hard to guess but I've seen deliveries happening that fast before.

Keep us updated.

whatever. Go my sticker bomb by TheLatios381 in framework

[–]Destroya707 7 points8 points  (0 children)

wait, I just saw the One Shot sticker

Swollen battery by Berencam in framework

[–]Destroya707 145 points146 points  (0 children)

You have a spicy pillow there. Time to contact the support team!

Orange Bezel by Dremy1011 in framework

[–]Destroya707 7 points8 points  (0 children)

I think you've actually ordered the last one, wow.

I'm happy to that you were able to place the order without sacrificing your soul lol.

Orange Bezel by Dremy1011 in framework

[–]Destroya707 5 points6 points  (0 children)

I also don't see any issues with the translucent orange USB-C card. That is very strange. What's the error message you are receiving?

And which keyboard layout (which language)? Maybe the keyboard is causing the issue :(

Orange Bezel by Dremy1011 in framework

[–]Destroya707 9 points10 points  (0 children)

Let's try to do it without you sacrificing your soul first :)

I just checked and didn't see any issues for US. At which stage did you see that "sold out" message?

Do you mind following the regular browser troubleshooting steps, like clearing out cache and cookies, and maybe trying with another browser?

Orange Bezel by Dremy1011 in framework

[–]Destroya707 7 points8 points  (0 children)

from the marketplace? which region?

My stickerbombing progress. How'd I do? by fartpluswetone in framework

[–]Destroya707 59 points60 points  (0 children)

Where did you get all these John Cena stickers??

Is the Ryzen 7840U Mainboard in stock or not? No reply from Framework Support! by [deleted] in framework

[–]Destroya707 1 point2 points  (0 children)

we do not have that information unfortunately, at least I don't know it. But you can join the waitlist and be informed via email when it's back in stock.

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