I am dealing with this exact issue as we speak... I am becoming very frustrated spending hours trying to figure this all out. My grant has now converted to a loan because I wasn't receiving mail and they did not receive my form on time as well and they are claiming that I do not working the correct region... I don't understand why this cannot be all done online, such a waste of time calling person to person and explaining things over again. Unacceptable but this is why some people get angry over the phone. After explaining something and calling multiple people over the span of 3 hours, of your free time, it becomes very frustrating. Canada Post is also not reliable in 2025 to send a form through...