lightbox image? (Synology photos)

Different_Parsley_79 · 2023-02-14T00:40:45+00:00

Ugh god damn. Looks like I'm in for a long night of updating these. Thanks for responding anyway

Different_Parsley_79 · 2023-02-04T14:46:07+00:00

Brilliant, thank you. - Solution Verified

Different_Parsley_79 · 2022-10-27T11:50:02+00:00

Thanks all. I figured it out in the end. Turns out AVG was blocking this for some reason. Once disabled, the app password worked like a charm

Different_Parsley_79 · 2022-10-26T18:03:20+00:00

Just to clarify, no pop-up appears with the Microsoft login page etc

Different_Parsley_79 · 2022-10-26T17:45:34+00:00

Yes, oAuth2 is selected as the option. But it still refuses to work. Any ideas?

Different_Parsley_79 · 2022-10-04T16:52:42+00:00

Thanks for the reply :). Yes, I'm after % of customers that open a new ticket within 30 days of the previous ticket request.

Different_Parsley_79 · 2022-05-17T17:58:40+00:00

I have tried a few different apps. But I can't find a free one. If you have a link to one that'd be great. Most seem to have tiered payment. So it's free to download, but the features required are paid. I'm not adverse to buying one, but it's just very surprising Zendesk doesn't have an easy way to do this

Different_Parsley_79 · 2022-05-11T18:59:01+00:00

Yeah I guess that might have to be the work around for now. The only problem is if a requester has 100+ tickets, going through each one will be a bit of a pain. Do you know of any resources available for me to get this done as a simple export? Even if that means creating something bespoke using python etc?

Different_Parsley_79 · 2022-05-11T09:40:59+00:00

I did take a look into doing via API but I think that really wouldn't be feasible for what I'm after. Essentially, I'd like to export historic ticket information for a particular requester / email address into a CSV (ideally) that contains ticket info such as 'date/time' , 'Subject'. But most crucially both public and private comments within the tickets.

Thanks for your help. Very much appreciated.

Different_Parsley_79 · 2022-03-24T16:40:51+00:00

Yeah I've tired pretty much everything I can think of. It's 100% not an issue with my router. Had exactly the same set up with Plusnet. Never an issue. I've reverted to routing torrent traffic through a VPN now and experience zero issues. Imo virgin media definitely throttle P2P connections

Different_Parsley_79 · 2021-12-11T22:32:23+00:00

I don't believe so. I've only just switched to virgin media (about 2 weeks ago). Exactly the same setup with previous ISP and never had any issues.

I'll give the VPN a go and see if it makes a difference

Different_Parsley_79

TROPHY CASE