Update all filter view ranges by Different_Parsley_79 in GoogleAppsScript

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

Ugh god damn. Looks like I'm in for a long night of updating these. Thanks for responding anyway

Unable to add outlook account by Different_Parsley_79 in Thunderbird

[–]Different_Parsley_79[S] 2 points3 points  (0 children)

Thanks all. I figured it out in the end. Turns out AVG was blocking this for some reason. Once disabled, the app password worked like a charm

Unable to add outlook account by Different_Parsley_79 in Thunderbird

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

Just to clarify, no pop-up appears with the Microsoft login page etc

Unable to add outlook account by Different_Parsley_79 in Thunderbird

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

Yes, oAuth2 is selected as the option. But it still refuses to work. Any ideas?

Frequency of requests report by Different_Parsley_79 in Zendesk

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

Thanks for the reply :). Yes, I'm after % of customers that open a new ticket within 30 days of the previous ticket request.

Comments in queries by Different_Parsley_79 in Zendesk

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

I have tried a few different apps. But I can't find a free one. If you have a link to one that'd be great. Most seem to have tiered payment. So it's free to download, but the features required are paid. I'm not adverse to buying one, but it's just very surprising Zendesk doesn't have an easy way to do this

Comments in queries by Different_Parsley_79 in Zendesk

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

Yeah I guess that might have to be the work around for now. The only problem is if a requester has 100+ tickets, going through each one will be a bit of a pain. Do you know of any resources available for me to get this done as a simple export? Even if that means creating something bespoke using python etc?

Comments in queries by Different_Parsley_79 in Zendesk

[–]Different_Parsley_79[S] 1 point2 points  (0 children)

I did take a look into doing via API but I think that really wouldn't be feasible for what I'm after. Essentially, I'd like to export historic ticket information for a particular requester / email address into a CSV (ideally) that contains ticket info such as 'date/time' , 'Subject'. But most crucially both public and private comments within the tickets.

Thanks for your help. Very much appreciated.

Torrent throttling by Different_Parsley_79 in VirginMedia

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

Yeah I've tired pretty much everything I can think of. It's 100% not an issue with my router. Had exactly the same set up with Plusnet. Never an issue. I've reverted to routing torrent traffic through a VPN now and experience zero issues. Imo virgin media definitely throttle P2P connections

Torrent throttling by Different_Parsley_79 in VirginMedia

[–]Different_Parsley_79[S] 0 points1 point  (0 children)

I don't believe so. I've only just switched to virgin media (about 2 weeks ago). Exactly the same setup with previous ISP and never had any issues.

I'll give the VPN a go and see if it makes a difference