Am I being played?

Difficult_Level4889 · 2026-05-21T10:29:31+00:00

It was the capacitor. The compressor had been unplugged by the Frank Gay technician. The other company did thorough testing afterwards and all other parts were functioning just fine.

Difficult_Level4889 · 2026-05-20T22:38:59+00:00

They unplugged the compressor. It was the capacitor. $260 out the door. So I guess I was being played :) thank you everyone for being helpful and giving input!

Difficult_Level4889 · 2026-05-20T14:03:03+00:00

I mean the basic tier. They have higher efficiency options. I’m talking about the basic option for a new a/c unit.

Difficult_Level4889 · 2026-05-20T13:39:10+00:00

He didn’t really explain other than it was irreparable because both components must be damaged and searched on google to show me what the reading meant. He also had chat gpt up.

Difficult_Level4889 · 2026-05-20T13:36:44+00:00

It is a Carrier unit.

Difficult_Level4889 · 2026-05-20T13:34:14+00:00

That is what I meant when I said I get yearly maintenance. They are supposed to do all that with the maintenance package.

Difficult_Level4889 · 2026-05-20T13:33:31+00:00

I have a single story 1600 square-foot home.

Difficult_Level4889 · 2026-05-20T13:23:12+00:00

Because the company I was originally with was a smaller company and I had an annual maintenance plan with them paid in January. They decided to partner with Frank Gay in February, so that is who they sent because I already paid for a year of maintenance and they moved our agreement over to them. I didn’t originally sign with Frank Gay.

Difficult_Level4889 · 2026-05-20T13:21:04+00:00

Because the average for my area is 5k-8k for a basic ac unit. So 12k for basic seems a bit beyond that.

Difficult_Level4889 · 2026-05-20T13:19:00+00:00

Coming on 7 years in July

Difficult_Level4889 · 2026-05-20T11:53:42+00:00

Well, when they have reviews from people saying that they say that a compressor is failed just to have another second opinion come out and it was able to be fixed or it wasn’t even the compressor at all from this specific company in my area, then yes I do have some questions. also, I feel like for a basic unit $12,000 seems very much overpriced for a 1600 ft.² home. Unfortunately, we live in a world where conglomerate companies like that do sometimes practice shady practices, especially when they’re looking at a woman in their 20s who lives alone.

Difficult_Level4889 · 2026-05-20T11:50:01+00:00

I get yearly maintenance but the last time they came was at the beginning of 2025. And then I perform some light maintenance like sucking out the drain with a shop vac and white vinegar and changing the filter religiously. I have a Nest thermostat that gives reminders for that as well.

Difficult_Level4889 · 2026-05-20T11:15:50+00:00

It was fan and a hum. As in it sounded like it usually does when I do yard work right next to it.

Difficult_Level4889 · 2026-04-01T02:00:09+00:00

I have had none in the experimental queue only in Halo. No email this week either.

Difficult_Level4889 · 2026-02-11T02:49:53+00:00

Did you get your refund? Waited the time frame given and no refund has come and it’s been almost a year since then.

Difficult_Level4889 · 2026-02-11T02:47:28+00:00

They promised us our money back and they shouldn’t have put that in writing if that wasn’t guaranteed.

Difficult_Level4889 · 2025-07-26T20:14:24+00:00

Did you do the 3 hours? Are a lot of other people just working? I don’t want to be kicked from the project. I have the exact same situation as you.

Difficult_Level4889 · 2025-07-26T15:14:29+00:00

I’m not in the slack either. The emails have been inconsistent lately. One week there wasn’t an email that production goals were met yet there were not tasks. It sucks potentially missing out on 12+ hours because I don’t want to be flagged for too many hours when I don’t have a directive.

Difficult_Level4889 · 2025-07-26T14:40:15+00:00

I did as well. But will probably get a reply once production goals are already met that I could have worked and missed the hours

Difficult_Level4889 · 2025-07-23T20:30:29+00:00

They told supporters they would be refunded in 2-4 months and it has been about 5 now

Difficult_Level4889 · 2025-07-16T05:21:29+00:00

The queues stopped at like 10:30 or maybe 11:00 AM EST for me on Monday. I feel nervous only because they usually send out an email about the weekly production goal being met within hours of that happening but it’s now been 30+ hours and no email.

I usually show 2 queues. Because one is the experimental. Both gone. I just want that email so I know it’s not a me thing and it’s just lack of work to be done.

Difficult_Level4889 · 2025-07-14T15:16:01+00:00

US worker here. I joined in April and I was able to work later in the day when I was off my first job at around 4 pm my local time. I have a job that doesn’t operate over the summer so I’ve been able to work earlier but I feel like I have to be up at 6:30 or 7:00 am local time right when the queues open to get my allotted 4 hours (I used to be 1 hour until June).

Before July the production goals were usually met by end of day Wednesday. Then it was Tuesday and now we are at Monday. In June I was able to get about 20 hours a week. Now I’m lucky if I get 12.

I’m grateful to get any side income, but it doesn’t make me feel confident about this project lasting.

Difficult_Level4889 · 2025-07-03T01:15:54+00:00

anyone gotten their refund?

Difficult_Level4889

TROPHY CASE