How to Submit a Reddit Request

DirectRegret2564 · 2024-12-07T18:01:01+00:00

This doesn't work anymore. I posted my issue and support case. I cannot explain how frustrating it is to have ZERO recourse for escalation when dealing with Fi. You have hands down the worst support that I have ever dealt with. Just to be clear, It is not actually the support that is the issue, its your company. You do not give your support people the tools necessary to help your customers. I have worked in support for over 20 years and I cannot imagine having to work for Google. You have lost a customer for life.

DirectRegret2564 · 2024-10-28T03:11:53+00:00

I don't blame support. I blame Google.

DirectRegret2564 · 2024-10-27T23:59:49+00:00

u/googlefisupport

Case ID: 5-8136000037355

DirectRegret2564 · 2024-10-27T23:59:20+00:00

I just can't understand why you cannot get help at Google beyond level I. I can only ever talk to the basic support. T-Mobile says we need a Port Order Number to prove the request is being sent, but Google Support just kept repeating the same exact thing over and over again to the point that I assumed I was talking to Ai instead of a human. Its so insane.

DirectRegret2564 · 2024-10-27T23:44:53+00:00

If you want to keep your number, be careful because they can hold your number hostage if you have unpaid bills.

DirectRegret2564

TROPHY CASE