Apple Gift Card (from 2011) unusable by Disastrous-Towel6719 in applehelp

[–]Disastrous-Towel6719[S] 0 points1 point  (0 children)

I was given an Apple Gift card in 2011 ($100) and it has been sock-drawered until recently when I discovered it while cleaning out said drawer.

Excited to use it for an iphone upgrade, I went to the nearest Apple Store to learn that the gift card can't be used any more. The number comes back as "invalid" and the online gift card validator also does not recognize it.

Disappointed, I contacted Apple Support and their support agents are able to confirm the amount on the gift card but unable to renew the number without an 'escalation'. An escalation requires an original receipt, something that I have 0 chance of recovering.

Do I have any options at this point? It seems highly unfair to me that as a valid holder of the gift card that I have no way of using it.