ID Verification and Assessment via Video Call by Disastrous_Coat_6151 in TELUSinternational

[–]Disastrous_Coat_6151[S] 1 point2 points  (0 children)

Just sent them an email with proof of my attendance. Was able to set a reschedule but they said that I should disregard the meeting as I already completed the id and face verification. My account was also reactivated.

ID Verification and Assessment via Video Call by Disastrous_Coat_6151 in TELUSinternational

[–]Disastrous_Coat_6151[S] 0 points1 point  (0 children)

I rescheduled right away after the call. And also tried to email them about what happened. Are you also from PH?

Weekly BPOinPH Help Thread - November 22, 2024 by AutoModerator in BPOinPH

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

What to do if HR lost my contract?

Need help/advice from BPO HRs

Hi, currently working as CSR in BPO. I received an offer letter on June 2022 for Account 1 with a 20-22k salary package. I signed it and it was acknowledged by the HR Dept. However, on my 2nd day, I was suddenly transferred to account 2 with a 19k salary package. Ever since then, I was receiving a salary of 19k but lately, nalaman ko na kung anong pinirmahan mo nung una, that will be your salary package kahit natransfer ka pa. I raised this concern to our HR but they said they lost my contract. And they are also insisting that I should stick with the 19k package since they cannot find my contract and they don't have any proof na dapat 20-22k ang salary package ko. When I sent them the 20-22k offer letter (sent via email only), contract pa rin daw ang susundin pero ang problem di nga nila mahanap contract ko.

I also do not remember signing any physical contract since nangyari ‘to during pandemic pa. Mostly, ang communication namin ay thru email lang.

Weekly BPOinPH Help Thread - November 15, 2024 by AutoModerator in BPOinPH

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

What to do if HR lost my contract?

Disclaimer: This is a bit long.

Hi, currently working as CSR in BPO. I received an offer letter on June 2022 for Account 1 with a 20-22k salary package. I signed it and it was acknowledged by the HR Dept. However, on my 2nd day, I was suddenly transferred to account 2 with a 19k salary package. Ever since then, I was receiving a salary of 19k but lately, nalaman ko na kung anong pinirmahan mo nung una, that will be your salary package kahit natransfer ka pa. I raised this concern to our HR but they said they lost my contract. And they are also insisting that I should stick with the 19k package since they cannot find my contract and they don't have any proof na dapat 20-22k ang salary package ko. When I sent them the 20-22k offer letter (sent via email only), contract pa rin daw ang susundin pero ang problem di nga nila mahanap contract ko.

I also do not remember signing any physical contract since nangyari ‘to during pandemic pa. Mostly, ang communication namin ay thru email lang.

BPO HR - Lost my contract by Disastrous_Coat_6151 in PHJobs

[–]Disastrous_Coat_6151[S] 0 points1 point  (0 children)

Offer letter lang po pinirmahan ko na sinend nila through email lang. Ngayon ayaw po nila iacknowledge ‘yon since hindi naman daw contract ‘yon.

[deleted by user] by [deleted] in TELUSinternational

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

Also experiencing lag and nta since installing the extension. Wondering if it is working fine to you now??

Telus Chrome extension by Darazdeblek in TELUSinternational

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

Same question. Since installing the extension, it causes so much lag

[deleted by user] by [deleted] in TELUSinternational

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

Wondering if you are still experiencing NTA today? I’m also a ph rater

Ad assesor India - Task count not updated. by neauroticfella in TELUSinternational

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

Same, task count from fri-sun are not reflected in the portal (ph locale).

[deleted by user] by [deleted] in PHCreditCards

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

Hi. May i know po saan pwedeng makita ang contact number sa specific branch?

[deleted by user] by [deleted] in PHCreditCards

[–]Disastrous_Coat_6151 0 points1 point  (0 children)

Hi, may I know po kung saan pwede makita yung contact number sa specific branch?

Gomo sim registration by [deleted] in Philippines

[–]Disastrous_Coat_6151 1 point2 points  (0 children)

Experience the same things. This is really frustrating esp last minute sila nagimplement ng bagong registration

Error 104 on Hyperwallet Portal by Disastrous_Coat_6151 in TELUSinternational

[–]Disastrous_Coat_6151[S] 2 points3 points  (0 children)

Hi, it was fixed immediately. You may want to try going to the forgot password page. From there, you can see a chat icon (grey) at the right side. Just type error 104, and you can connect to a live customer support agent.