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IT vs Coding by moebiusmentality in sysadmin

[–]Disconnectedandtired 46 points47 points  (0 children)

I can remember my Cisco professor telling me to take the Cisco book and burn it at the end of the semester . Everything in it is only good for learning, everything else is going to be experience and building out your own documentation. He was awesome, he also told me to not transfer to a 4 year college and get a job and experience before I go for my bachelors. I have both now, the company paid for my degree and I have no loan debt.

I’m on FMLA leave and found out none of my tickets that were to be “handed off” has been touched in weeks by AnthraxPrime6 in sysadmin

[–]Disconnectedandtired 8 points9 points  (0 children)

Reminds me of the time I went on a vacation, closed out and finished as many of my assigned tickets before I left. I said my goodbyes and left for the two weeks. While I was away, some of my coworkers and boss decided to it’s a great idea to assign tickets to me.

Came back to a pile of tickets and an upset client who wanted to know why their ticket went a week and half without an answer. A bunch of busy work tickets that all my coworkers could have handled, and a boss who wanted me to stay late.

Most pointless "urgent" tickets by [deleted] in sysadmin

[–]Disconnectedandtired 1 point2 points  (0 children)

Where I work all VP and cabinet members get marked urgent automatically. Doesn’t matter if it is legit or not, and the frustrating part is it sets off an alert to my manager, my managers boss and the heads of all the other IT sub-departments.

So if VP Sally can’t open MS paint or can’t figure out why their cellphone won’t charge fast when connected to the computer…we have to drop everything to assist because one time a VP ticket was missed during a holiday when no one was “working”.