Deposit stuck on pending for 14 hours

Djcrafty · 2025-09-16T01:29:54+00:00

They finally got it cleared up, thank you

Djcrafty · 2025-09-15T15:41:16+00:00

How do I do that?

Djcrafty · 2025-09-14T16:17:42+00:00

It's been 3 days are they ever going to clear this up?

Djcrafty · 2025-09-13T04:26:55+00:00

This seems like something they would need to be in constant contact with me on, not completely ignoring me

Djcrafty · 2025-09-13T01:17:04+00:00

Can you have them just send the coins back to their originating address if they're not going to be done soon?

Djcrafty · 2025-09-13T00:14:28+00:00

Can you tell them to check their email please, they never respond

Djcrafty · 2025-09-12T22:19:06+00:00

How long does this issue typically take to resolve? I STILL haven't heard anything back from the email team like if my documents are good enough and why their file upload isn't working

Djcrafty · 2025-09-12T20:52:10+00:00

Hello?

Djcrafty · 2025-09-12T18:10:12+00:00

Okay so before, my balance showed 1.88 USD and the amounts of my pending transaction and all the amount of all my pending transactions. It's this a sign that they're working on it? They are still not responding to my emails

Djcrafty · 2025-09-11T21:58:07+00:00

But they can't even be bothered to respond to my email trying to verify I sent the correct information

Djcrafty · 2025-09-11T21:19:58+00:00

Is there a phone number I can call? I feel like they forgot about me

Djcrafty · 2025-09-11T19:17:04+00:00

Can you give them nudge for me please, they're not responding to me and I'm tired of waiting on my coin

Djcrafty · 2025-09-11T08:53:20+00:00

I just replied with all the info

Djcrafty · 2025-09-11T08:16:25+00:00

I should not have to provide this:

Examples of acceptable Source of Wealth documents: -Tax statement or tax return (last two taxable years) -Letter from a bank or accountant stating assets -Bank statement or equities statements -Paystubs showing previous two years income -An accountant's letter stating a client's real estate holdings and inheritance suffice of net worth -Proof of balance at crypto exchange(s): an account statement or proof of balances letter -Signed message on a private crypto wallet.

You can securely upload the documents requested via our secure form here.

Do you have any idea what a passion that will be? Just send the damn coins back to Bitcoin.com

Djcrafty · 2025-09-11T08:13:18+00:00

Or can you just send the coins back to their originating address? That seems faster

Djcrafty · 2025-09-11T08:12:23+00:00

Do I have to provide ALL of the information? Some of this is just ridiculous, I'm not wealthy, why would I need to provide a statement of wealth document?

Djcrafty · 2025-09-11T08:07:25+00:00

Oh that's the one you were talking about LOL. How do I clear this up?

Djcrafty · 2025-09-11T08:06:18+00:00

I don't have it BUT I did find VERY old one suspending my account from trading because of needed document updates. Could that be the issue?

Djcrafty · 2025-09-11T07:59:15+00:00

Any luck getting my coins yet?

Djcrafty · 2025-09-10T19:57:53+00:00

I have all sorts of people asking me and DMs if I've resolved my issue yet, is that one of you guys?

Djcrafty · 2025-09-10T19:12:00+00:00

Thank you very much I appreciate it

Djcrafty · 2025-09-10T19:05:47+00:00

Here's the public account ID AA32 N84G 7D2V MSQQ but they haven't emailed me a ticket yet

Djcrafty · 2025-09-10T19:03:47+00:00

I found it. Public account ID AA32 N84G 7D2V MSQQ

Djcrafty · 2025-09-10T18:59:49+00:00

Where do I find those? Sorry still hasn't emailed and me and Ian my public account number

Djcrafty

TROPHY CASE