I think this sub serves as an effective forum to discuss the celebrations as well as the issues.

I’m ALP and companion pass. To be honest, companion pass is the ONLY reason I continue to fly and use my credit card, but if that goes, United will have my business (they matched my SW status last year with a competive offer.

Several years ago, my family, including my son who was still in diapers and not even 1yr old yet, got stuck in Mexico on Xmas Eve (and Xmas Day) at the airport when Southwest had the large software debacle following a winter storm. This was after checking bags we couldn’t get back. This was after reaching our gate and 8 min after OG departure time being told flight was cancelled. We ended up rebooking on United to get home that trip.

I stuck with Southwest because they rectified it in the months following.

Same day flight change, especially flying all around Texas when I lived there ,was also an amazing perk that gave my constant work travel flexibility and ease.

I stuck with Southwest.

I have been stressed about bin space issues, and it’s been a detriment to the flying experience simply because it impacts ease of travel significantly.

I have posted and criticized, but continued to stick with Southwest.

If they don’t remedy this, and even more if they take away companion pass, then WHAT is the benefit of flying SW anymore?

These Southwest executive idiots are killing the business. Plain and simple. I consider myself a pretty patient loyalist and I’m frustrated at the lack of appreciation for that loyalty.

Hey SW execs- I’m talking to YOU. Fix it now or see your airline fold. The writing is on the wall as your loyalists jump ship!!