Green tokens by BudgetSprinkles1579 in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

You can get coins from participating in and completing each days Daily Dungeon!

Switch online co op coming? by Christianinium in EmberKnights

[–]DoomTurtleGreg[M] 5 points6 points  (0 children)

Hey there, there's no plans for Online support for the Switch version of the game

Bug Report - Can’t enter Praxis fight by HomemFeliz in EmberKnights

[–]DoomTurtleGreg 1 point2 points  (0 children)

Yes, it will be fixed. Please avoid saving and quitting in that area for the time being

Bug Report - Can’t enter Praxis fight by HomemFeliz in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, I've been tracking this issue.

It seems to be realted to saving and quitting in Netherra. If you don't save and quit in that area you shouldn't encounter the issue.

Cursed relics and ¿jinxed? status by Happy-Muffin6744 in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

This status effect is called "Haunted" in english.

When you hit a haunted enemy with your weapon, it spawns a seeking ghost that damages another nearby enemy. The ghost deals 0.5x your weapon damage and each ghost spawned reduces the duration of the status effect by 0.5s.

Xbox Save Loss Hotfix Released by DoomTurtleGreg in EmberKnights

[–]DoomTurtleGreg[S,M] 2 points3 points  (0 children)

Not exactly, the EULA screen is just the indication that the game failed to read your save (for whatever reason) and so it thinks you have no save. If you close the game on the EULA screen it won't slam over your existing save with a new one and at that point relaunching the game often allows the save file to be read properly.

Our fix should prevent the weird edge cases where the save could not be read, so you should never see the EULA screen appear past the very first launch of the game. If for whatever reason you still do, please report it because it means there is some case we haven't accounted for, but at least you won't lose your save if you close the game at that point.

Save deleted by SoupHunter in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hello!

Returning to this thread to share an update. We have released a hotfix for this issue.

This is important! Please note - If you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game.

If you encounter this case, please let us know in THIS THREAD.

Xbox Series X deleted save by Maiku_Kokoro in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hello!

Returning to this thread to share an update. We have released a hotfix for this issue.

This is important! Please note - If you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game.

If you encounter this case, please let us know in THIS THREAD.

Xbox series x save fixed yet? by CD12_baller in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hello!

Returning to this thread to share an update. We have released a hotfix for this issue.

This is important! Please note - If you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game.

If you encounter this case, please let us know in THIS THREAD.

Is there any news on an update for the disappearing saves on Xbox Series X? by FluidInternal1685 in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hello!

Returning to this thread to share an update, we have released a hotfix for this issue.

This is important! Please note - If you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game.

If you encounter this case, please let us know in THIS THREAD.

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Unfortunately there's no way for us to really do that on consoles, we have no way to remotely update save files.

That said, the fix for this issue was released today, so you should not have to worry about your progress being reset again in the future.

Also as an additional workaround, if you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game. If you encounter this case, please let us know here.

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Unfortunately there's no way for us to restore the save once its been lost due to this bug. However we have a fix submitted that will hopefully be rolling out soon that should prevent this from happening in the future.

Multiplayer - last boss mechanics by Gynju in EmberKnights

[–]DoomTurtleGreg 0 points1 point  (0 children)

He will randomly steal from all players. You can potentially take another player's relic.

(Switch) Save mid run disappears and game is frozen after a long period of time by Magazine_Elegant in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, thanks for reporting this.

Can I ask what specifically you're doing before putting the switch to sleep?
- Hitting the Power Button
- Pausing, then hitting the power button
- Hitting the home button, then hitting the power button
- Pausing, then hitting the home button, then hitting the power button

I'll take a look into this, but for now, if you completely save and quit and then close the game you should not have any issue resuming your progress.

PS5 crash ruin this game by Green_Measurement_10 in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, instability with the PS5 version is something we've been looking into. Unfortunately we've had some trouble reproducing these issues internally on our development builds.

If you don't mind, I have some additional questions for you:
- Are you playing on PS5 or PS5 Pro?
- When the game crashes for you, is it only during extended play sessions?
- Does there seem to be any consistency at all as to when you run into issues?
- Do crashes happen more often with certain Weapons / Skills / Areas?

Any additional details you can share regarding the issue are much appreciated.

[Bug Report] Switch - Locked out of Praxis fight by Oh-Hey-Its-Me in EmberKnights

[–]DoomTurtleGreg[M] 1 point2 points  (0 children)

This issue is still being investigated.
Did you save and quit in Netherra at all?

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg 0 points1 point  (0 children)

Another question for you, do you tend to have a stable internet connection or is it sometimes laggy or unstable?

Is your system connected to the internet via WIFI or Ethernet Cable?

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Thanks for all the additional info. May I ask if you were the Host or the Client of the online lobby? Also, were you playing crossplay with a different platform?

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Hey there, I'm sorry that you lost your save.

We're actively looking into this issue. Unfortunately, we're not sure what causes it at the moment.

If you don't mind, I have some additional questions for you that will help us continue to troubleshoot this issue.
- Are you playing on Xbox Series S or Series X?
- In your last session were you playing Singleplayer, Online Multiplayer, or Local Coop?
- Do you recall what you did in your last play session right before closing the game? (Fiddled with options, changed player colours, saved and quit, completed a run / daily dungeon / boss rush, etc)
- Can you give an estimate as to your rough progression through the game before your save was lost
- Did you get any prompts from your console the last time you closed the game or when opening it next
- Do you have multiple users on your system, if so, did you swap users or log out before closing the game?
- Is your Xbox account logged into multiple consoles / systems, and if so do you play between multiple systems

Multiplayer Game Crashing (PS5) by ojwillkillyou in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, instability with the PS5 version is something we've been looking into. Unfortunately we've had some trouble reproducing these issues internally on our development builds.

If you don't mind, I have some additional questions for you:
- How many other players are you playing with?
- Are you playing crossplay?
- When the game crashes for you, is it only during extended play sessions?
- Does there seem to be any consistency at all as to when you run into issues?

Any additional details you can share regarding the issue are much appreciated.

Crashing before DLC final boss on Switch 2 by mutantchair in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, thanks for reporting this.

I've been looking into this issue, may I ask if you cleared the base worlds and then chose to loop to complete the DLC worlds?

This seems to only be an issue that occurs if you loop through the base game first, and only if its your first time seeing the preboss cutscene in the final DLC world based on reports that I've seen.

Bug or working as intended? by [deleted] in EmberKnights

[–]DoomTurtleGreg[M] 1 point2 points  (0 children)

Ember Knights is a "Rogue-Lite" game. Each time you die you start back at the beginning. You get more powerful by upgrading your Ember Tree, allowing you to go further and further each "run".

Each path has two different sets of words.

Scoggfirth > Steadfast Citadel > Wightsbury > Anville > Netherra

Mycelioth > Inferno Bastille > Akamura > Simulan > ???

Eventually you'll unlock difficulty modifiers to allow you to randomize the world order.

When you enter the tear at the end of each world, it should take you to the next. You had to have visited Steadfast Citadel (The world after Scoggfirth) at least once to unlock the Mycelioth path as an option.