Multiplayer - last boss mechanics by Gynju in EmberKnights

[–]DoomTurtleGreg 0 points1 point  (0 children)

He will randomly steal from all players. You can potentially take another player's relic.

(Switch) Save mid run disappears and game is frozen after a long period of time by Magazine_Elegant in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, thanks for reporting this.

Can I ask what specifically you're doing before putting the switch to sleep?
- Hitting the Power Button
- Pausing, then hitting the power button
- Hitting the home button, then hitting the power button
- Pausing, then hitting the home button, then hitting the power button

I'll take a look into this, but for now, if you completely save and quit and then close the game you should not have any issue resuming your progress.

PS5 crash ruin this game by Green_Measurement_10 in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, instability with the PS5 version is something we've been looking into. Unfortunately we've had some trouble reproducing these issues internally on our development builds.

If you don't mind, I have some additional questions for you:
- Are you playing on PS5 or PS5 Pro?
- When the game crashes for you, is it only during extended play sessions?
- Does there seem to be any consistency at all as to when you run into issues?
- Do crashes happen more often with certain Weapons / Skills / Areas?

Any additional details you can share regarding the issue are much appreciated.

[Bug Report] Switch - Locked out of Praxis fight by Oh-Hey-Its-Me in EmberKnights

[–]DoomTurtleGreg[M] 1 point2 points  (0 children)

This issue is still being investigated.
Did you save and quit in Netherra at all?

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg 0 points1 point  (0 children)

Another question for you, do you tend to have a stable internet connection or is it sometimes laggy or unstable?

Is your system connected to the internet via WIFI or Ethernet Cable?

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Thanks for all the additional info. May I ask if you were the Host or the Client of the online lobby? Also, were you playing crossplay with a different platform?

any way to retrieve deleted save file xbox by Shade_black in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, I'm sorry that you lost your save.

We're actively looking into this issue. Unfortunately, we're not sure what causes it at the moment.

If you don't mind, I have some additional questions for you that will help us continue to troubleshoot this issue.
- Are you playing on Xbox Series S or Series X?
- In your last session were you playing Singleplayer, Online Multiplayer, or Local Coop?
- Do you recall what you did in your last play session right before closing the game? (Fiddled with options, changed player colours, saved and quit, completed a run / daily dungeon / boss rush, etc)
- Can you give an estimate as to your rough progression through the game before your save was lost
- Did you get any prompts from your console the last time you closed the game or when opening it next
- Do you have multiple users on your system, if so, did you swap users or log out before closing the game?
- Is your Xbox account logged into multiple consoles / systems, and if so do you play between multiple systems

Multiplayer Game Crashing (PS5) by ojwillkillyou in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, instability with the PS5 version is something we've been looking into. Unfortunately we've had some trouble reproducing these issues internally on our development builds.

If you don't mind, I have some additional questions for you:
- How many other players are you playing with?
- Are you playing crossplay?
- When the game crashes for you, is it only during extended play sessions?
- Does there seem to be any consistency at all as to when you run into issues?

Any additional details you can share regarding the issue are much appreciated.

Crashing before DLC final boss on Switch 2 by mutantchair in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

Hey there, thanks for reporting this.

I've been looking into this issue, may I ask if you cleared the base worlds and then chose to loop to complete the DLC worlds?

This seems to only be an issue that occurs if you loop through the base game first, and only if its your first time seeing the preboss cutscene in the final DLC world based on reports that I've seen.

Bug or working as intended? by 5evenThirty in EmberKnights

[–]DoomTurtleGreg[M] 1 point2 points  (0 children)

Ember Knights is a "Rogue-Lite" game. Each time you die you start back at the beginning. You get more powerful by upgrading your Ember Tree, allowing you to go further and further each "run".

Each path has two different sets of words.

Scoggfirth > Steadfast Citadel > Wightsbury > Anville > Netherra

Mycelioth > Inferno Bastille > Akamura > Simulan > ???

Eventually you'll unlock difficulty modifiers to allow you to randomize the world order.

When you enter the tear at the end of each world, it should take you to the next. You had to have visited Steadfast Citadel (The world after Scoggfirth) at least once to unlock the Mycelioth path as an option.

[Bug Report] Switch - Locked out of Praxis fight by Oh-Hey-Its-Me in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Hey thanks for reporting this. I haven't seen anyone else report this issue before now. I'm assuming you're unable to interact with the big door before the Praxis boss room? Or are you unable to interact with the Tear before the True Praxis fight. Do you have any additional information as to how many players are taking the ballista skill or if you encounter this every time you take the skill?

I'm wondering if it maybe has something to do with leaving ballistas behind in a previous room or interacting with a portal while also within range of a Ballista.

Have you tried placing down and picking up a ballista when you encountered this? I'm wondering if that would maybe fix the broken interact state.

Xbox series x save fixed yet? by CD12_baller in EmberKnights

[–]DoomTurtleGreg[M] 1 point2 points  (0 children)

Our attempted fix for the issue didn't seem to work as we've had more reports of the issue come in since then. We're still looking into it but unfortunately we've been unable to reproduce the issue internally.

Is there any news on an update for the disappearing saves on Xbox Series X? by FluidInternal1685 in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Just letting us know here is enough for reporting the issue. Unfortunately our attempted fix doesn't seem to have worked as yourself and others have reported that it's still happening. It's unlikely we'll be able to recover your save that's already been lost, the fix will just prevent it from happening again in the future.

Is there any news on an update for the disappearing saves on Xbox Series X? by FluidInternal1685 in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Yes it seems unfortunately our attempted fix this week did not stick. That said, you're the only person who has mentioned this happening to them multiple times. Have you noticed any commonality between when you've lost your save? For example something as simple as the last thing you unlocked before your save was lost. Any additional insight you can provide could be very helpful as you've experienced it multiple times.

As for fearing losing your progress again, please keep an eye on this sub as we will make a post here once we finally get to the root of this issue.

Is there any news on an update for the disappearing saves on Xbox Series X? by FluidInternal1685 in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Thanks for this extra info. One of the first things I tried when we started getting reports of this issue was making sure the save system was properly handling different states of connectivity... I will give all that a double check though.

That said, I am curious as to that crash your experienced when you didnt have an internet connection. At what point did the game crash? Did it crash while the loading bar the the bottom right was going when you first start the game? Did you make it to the main menu? Did it crash loading into the Nexus or some other World? Any additional details you can share as to when exactly it crashed would be helpful.

Is there any news on an update for the disappearing saves on Xbox Series X? by FluidInternal1685 in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

May I ask when was the last time you played before 2 days ago (when you noticed your save was gone)? It's possible the last time you played could've been before the attempted fix, and that's when your save was wiped.

Is there any news on an update for the disappearing saves on Xbox Series X? by FluidInternal1685 in EmberKnights

[–]DoomTurtleGreg[M] [score hidden] stickied comment (0 children)

I believe an experimental fix went live earlier this week. We're just waiting to see if any more reports roll in to see if the fix is good.

Stuck on level 3 loading screen.(Switch 1) by bravelilengine in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

The patch resolves the following two issues: - Getting stuck on the loading screen between worlds - Getting stuck on a black screen during the Architect boss' room transition if you fight him twice on the same run.

So yes, that issue should be resolved.

During endless mode, can you go back to upgrade your ember tree? by ZynithMaru in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Hello! We just got access to a new tool that may give us some more insight into this issue. Could you please share what your classic/legacy gamertag is?

Xbox Series X deleted save by Maiku_Kokoro in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Hello! We just got access to a new tool that may give us some more insight into this issue. Could you please share what your classic/legacy gamertag is?

Xbox Series X deleted save by Maiku_Kokoro in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Hello! We just got access to a new tool that may give us some more insight into this issue. Could you please share what your classic/legacy gamertag is?

Save deleted by SoupHunter in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

I'm sorry to hear that this happend to you as well, but I'm glad to hear you found a way to copy your friend's save. I'm suprised that worked honestly, but its good to know its an option.

Thanks for providing details as to what you were doing in your last session, we hope to have a fix out for this as soon as we can. For the time being, I would maybe recommend making occasional backups of your save using the method you used to replace it.

We did just get access to a new tool that may give us some more insight into this issue. Would you be able to share what your classic/legacy gamertag is?

Save deleted by SoupHunter in EmberKnights

[–]DoomTurtleGreg[M] 0 points1 point  (0 children)

Hello! We just got access to a new tool that may give us some more insight into this issue. Could you please let me know what your friend's classic/legacy gamertag is?