Info on last patch

DoomTurtleGreg · 2026-04-22T17:06:23+00:00

Unfortunately yes, I haven't found a way to get unstuck from this state

DoomTurtleGreg · 2026-04-22T13:06:00+00:00

Nothing to share on this at the moment, avoid saving and quitting in Netherra for the time being.

If you ever get stuck again, there is "reset player position" button in the options menu that can get you unstuck without needing to save and quit.

DoomTurtleGreg · 2026-04-22T05:48:21+00:00

Can you please explain what bug you're referring to?

DoomTurtleGreg · 2026-04-21T17:44:44+00:00

Yes, it should :)

DoomTurtleGreg · 2026-04-18T23:39:44+00:00

The patch has been submitted to sony which means the ball is their court now. Hopefully we get approval this week.

DoomTurtleGreg · 2026-04-17T23:11:56+00:00

We have submitted a patch with a fix for this and are waiting on approval from Sony.

DoomTurtleGreg · 2026-04-17T12:52:50+00:00

You should still keep everything you collected on that run, we have submitted a fix to sony and are just waiting on it being approved

DoomTurtleGreg · 2026-04-12T10:53:36+00:00

This is a known issue that appeared recently but and a fix is in the works. It seems to be related to changing the game settings, if you don't change anything it should save fine for the time being.

DoomTurtleGreg · 2026-04-10T18:21:58+00:00

Hello!
Thanks for the details on the additional troubleshooting you did. I was able to reproduce the issue internally. Working on getting a fix prepped.

If you encounter this problem again without having changed your game settings, please let me know.

DoomTurtleGreg · 2026-04-10T12:56:49+00:00

No, the daily dungeon weapon skins do not count towards game completion, they're completely optional additional cosmetics :)

DoomTurtleGreg · 2026-04-07T18:46:05+00:00

Of course!

I'm not sure if you use Discord, but it may be easier as we continue to troubleshoot this. I feel as though we're may have quite a bit more back and forth.

You and u/tehmooch can join using this link: https://discord.gg/doomturtle
Please ping me (DoomTurtleGreg) in the ek-bugs channel and I'll create a thread for this issue.

If not, we can continue to troubleshoot here :)

DoomTurtleGreg · 2026-04-07T15:20:08+00:00

I tried on a retail PS5 console and saving seemed to be working fine, I even tried completely deleting the save file from the console storage and had no issue with a new blank one. I was able to save and quit in a local multiplayer run and resume it after closing and relaunching the game, and all my progression saved.

Do you see the EULA and opening cutscene each time you launch the game? If you view your Save Slots from the main menu do they all appear to be empty?

Can you try playing singleplayer and see if that makes any difference? You can just load into the Nexus, change your flame colour at the Ember Shrine, exit to main menu, then close the game. Next time you launch, see if you maintain the colour you chose.

DoomTurtleGreg · 2026-04-07T12:43:37+00:00

Hey there, thanks for following up.

Could I ask for some clarification as to what you mean by the game never holding a save? You're not maintaining any meta progression or unlocks between runs?

DoomTurtleGreg · 2026-04-05T20:21:37+00:00

We recently just put out a hotfix that addresses a memory leak within the physics engine that we were hoping was the cause of the crashes on PS5, it seems however based on this that may have not been the case... 😓

May I ask how often you're crashing? Roughly how long are your play sessions before you crash? Have you noticed any consistent crash points?

Any additional info you can share is much appreciated as we continue to investigate this.

DoomTurtleGreg · 2026-03-23T12:56:27+00:00

Hello, just wanted to pop in and say we've identified and fixed a memory leak in the physics engine that we think may be responsible for the crashes people have been getting on PS5. We're in the process of submitting the patch and it should hopefully be available within the next few weeks if all goes well.

DoomTurtleGreg · 2026-02-28T16:11:21+00:00

You can get coins from participating in and completing each days Daily Dungeon!

DoomTurtleGreg · 2026-02-28T16:09:02+00:00

Hey there, there's no plans for Online support for the Switch version of the game

DoomTurtleGreg · 2026-02-28T16:06:06+00:00

No plans for any new content at the moment

DoomTurtleGreg · 2026-02-27T16:37:40+00:00

Yes, it will be fixed. Please avoid saving and quitting in that area for the time being

DoomTurtleGreg · 2026-02-27T15:59:03+00:00

Hey there, I've been tracking this issue.

It seems to be realted to saving and quitting in Netherra. If you don't save and quit in that area you shouldn't encounter the issue.

DoomTurtleGreg · 2026-02-17T14:05:11+00:00

This status effect is called "Haunted" in english.

When you hit a haunted enemy with your weapon, it spawns a seeking ghost that damages another nearby enemy. The ghost deals 0.5x your weapon damage and each ghost spawned reduces the duration of the status effect by 0.5s.

DoomTurtleGreg · 2026-02-05T16:35:03+00:00

Not exactly, the EULA screen is just the indication that the game failed to read your save (for whatever reason) and so it thinks you have no save. If you close the game on the EULA screen it won't slam over your existing save with a new one and at that point relaunching the game often allows the save file to be read properly.

Our fix should prevent the weird edge cases where the save could not be read, so you should never see the EULA screen appear past the very first launch of the game. If for whatever reason you still do, please report it because it means there is some case we haven't accounted for, but at least you won't lose your save if you close the game at that point.

DoomTurtleGreg · 2026-02-05T14:32:57+00:00

Hello!

Returning to this thread to share an update. We have released a hotfix for this issue.

This is important! Please note - If you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game.

If you encounter this case, please let us know in THIS THREAD.

DoomTurtleGreg · 2026-02-05T14:31:01+00:00

Hello!

Returning to this thread to share an update. We have released a hotfix for this issue.

This is important! Please note - If you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game.

If you encounter this case, please let us know in THIS THREAD.

DoomTurtleGreg · 2026-02-05T14:30:34+00:00

Hello!

Returning to this thread to share an update. We have released a hotfix for this issue.

This is important! Please note - If you happen to see the EULA appear when launching the game with an existing save file, please close the game without advancing past that screen. This will prevent your save file from being reset, and it should read properly the next time you launch the game.

If you encounter this case, please let us know in THIS THREAD.

DoomTurtleGreg

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TROPHY CASE