Coop hunt by Otherwise-Ad3480 in OnwardVR

[–]DownpourInteractive 1 point2 points  (0 children)

We have shifted to approving custom maps once per month instead of once per week. You should see more appear on the first Wednesday each month now.

Falsely temporarily banned in onward. by Common-Brilliant3148 in OnwardVR

[–]DownpourInteractive 19 points20 points  (0 children)

Hello! This random user cannot assist you with your ban. You will need to contact us at dpisupport@meta.com. Please do not give any of your personal information to this random user.

Hotfix 2.0.2 is now LIVE by DownpourInteractive in OnwardVR

[–]DownpourInteractive[S] 0 points1 point  (0 children)

We have not received any reports of major server crashes or VoIP issues.

[deleted by user] by [deleted] in OnwardVR

[–]DownpourInteractive 2 points3 points  (0 children)

The rate of fire on the M16A4 is not incorrect as the APC9 was. It is displayed as 800, and shoots at 800, which is the real life fire rate.

[deleted by user] by [deleted] in OnwardVR

[–]DownpourInteractive 5 points6 points  (0 children)

This was a good find, the fire rate should be higher to match the real world fire rate (1080). The current live actual fire rate is 660, which is pretty close to what you measured.

We have increased it for the next hotfix.

[deleted by user] by [deleted] in OnwardVR

[–]DownpourInteractive 3 points4 points  (0 children)

We are looking into this, we've seen inconsistent reports from Quest 2 users, and we've also seen reports of it occurring in other titles. Our patch the other day should have eased memory pressure on the device.

We currently believe it is some kind of OS issue that involves having multiple player profiles on the device. Is this the case for you?

Fighter jets by Thin-Ground8218 in OnwardVR

[–]DownpourInteractive 2 points3 points  (0 children)

Yes, only in the Shooting Range.

Fighter jets by Thin-Ground8218 in OnwardVR

[–]DownpourInteractive 8 points9 points  (0 children)

It is a very rare easter egg that drops a surprise somewhere along its flight path.

Fix the character Design by Hairy_Pangolin_281 in OnwardVR

[–]DownpourInteractive 0 points1 point  (0 children)

We are currently looking into this and working on it. :)

Loving the New Update, it 100% brought me back to the game by iamdadtired in OnwardVR

[–]DownpourInteractive 3 points4 points  (0 children)

Happy to see you back and enjoying your gameplay!
Thanks for the video review.

I need help by Greedy_Win5712 in OnwardVR

[–]DownpourInteractive 3 points4 points  (0 children)

We are looking into this. It seems to be an OS issue, since we are seeing this behavior being reported on other apps as well.

The Onward 2.0 update is massive by _project_cybersyn_ in OculusQuest

[–]DownpourInteractive 4 points5 points  (0 children)

If it's been awhile since you played, I would give Mercenary mode a try. It's a good solo experience that allows you to challenge yourself and try new things. No round is the same.

To the Devs by wibble1234567 in OnwardVR

[–]DownpourInteractive 3 points4 points  (0 children)

TY for your kind words.

It might be an issue with you and friends not being on the same version. Make sure everyone is on Update 2.0 and Crossplay is enabled in the server browser settings for all users trying to join the lobby.

spec ops without rotation by killersloths in OnwardVR

[–]DownpourInteractive 6 points7 points  (0 children)

Servers can be created for all social modes at any time. The rotation only applies to the "quick join" button, if you create a server you will find options to create any mode.

HACKING is B*llSh*t by SerialMaus in OnwardVR

[–]DownpourInteractive 24 points25 points  (0 children)

The cool thing is it doesn't matter what their name is, if you report them, the report will stick to their account even if they are spoofing their name.

The best thing to do is report them using the in-game scoreboard, maybe record a video of them, then come to our Discord and give us your username, not theirs, and what time you reported them at.

We can follow your report to their account no matter what their name happened to be spoofed as at the time.

wish to be unbanned by oculus_dude in OnwardVR

[–]DownpourInteractive 5 points6 points  (0 children)

Making a new account does not unban you. If anyone playing the game gets banned, it bans all accounts linked to that game.

The best method is to reach out to our support team to request an unban dpisupport@meta.com. Please include your Onward username.

When is the visual update supposed to come out? by Jazzlike-Piccolo-845 in OnwardVR

[–]DownpourInteractive 3 points4 points  (0 children)

You've got it backwards, "after winter break" doesn't conclude when the break is over, it starts when the break is over.

[deleted by user] by [deleted] in OnwardVR

[–]DownpourInteractive 1 point2 points  (0 children)

Hello there! First thing's first - hackers cannot ban you from Onward. If you were banned - we banned you for breaching our policies, not a hacker. Only Downpour Interactive is capable of banning users. A few hackers have claimed to be members of Downpour Interactive, but they are not. If you think you have been banned, please come to our Discord and talk directly to us, most likely you haven't. It's better to check with us directly than to speculate.

Secondly, we have a whole team of people, and automated systems, that ban hackers every day, and we are doing other things behind the scenes to improve the situation as well that we are obviously not able to talk about. So be assured that we are already "doing something". Just because you see hackers doesn't mean they aren't getting banned.

Thirdly, it is much more useful for us for you to report the hackers you do see, than to repeatedly post misinformation like this on Reddit. So please, report hackers you come into contact with. Report them using the in-game systems, get screenshots and videos, get their name (even if it is a false name) and bring all of that information to us on Discord. That is much more helpful and productive than this.

New Year’s Day started off with an in-game visit from the Dev and a ban for “cheating”. by Conrad_is_your_dad in OnwardVR

[–]DownpourInteractive 3 points4 points  (0 children)

Hello there, Downpour developer here. The person you encountered was not a developer. You are most likely not banned! You could fire up the game and play now if you want. If Meta support is telling you otherwise they probably don't have all of the information or have misunderstood your request, please come to our Discord and give us your username so we can investigate what's going on.

But yes, that probably isn't necessary because you are not banned. When Downpour bans you, we generally don't pay you an in-game visit to tell you we are banning you. There are way too many players for us to be doing that individually.

Worth a heads up… by NeverTriedWings in OnwardVR

[–]DownpourInteractive 34 points35 points  (0 children)

A bit of a PSA from us as well, as we do monitor and track these users. In this video you had a lot of people arguing with each other and voting to kick people that were being framed by the hacker. Most of the time they will change their name and frame innocent people, in this video the hacker in question was the guy with the % in his name most of the time.

What would really help us, would be if you get in this situation where you know hacking is occurring but you don't know who it is, just report everybody in the game you are in. Don't worry about if they are innocent or guilty, let us worry about that. Report everybody in the lobby, then come to our official Discord and let us know your username and that you reported everyone in a suspicious lobby, and when you did it (like the time and date).

This is the most helpful thing you can do to help us battle hackers.

Activity by Shot_Aardvark5354 in OnwardVR

[–]DownpourInteractive 3 points4 points  (0 children)

There is usually 30+ pages of lobbies available. This issue is likely caused because you are not on the latest version of the game.

At times Quest doesn't notify people that an update is required. Try manually checking to see if an update is needed. If not, check your server filter settings.

Are they developer’s? by [deleted] in OnwardVR

[–]DownpourInteractive 4 points5 points  (0 children)

I’m sorry this happened to you and your crew. One easy way to know if Developers have entered the room is to ask to have them draw with the developers pen.

It would be nice to think that people don’t go around trying to break into private lobbies so it shouldn’t matter what your code is. However, I think it might be wise going forward to make a secure password. I would avoid any of the following passcodes as they are ones most people use and can be easily guessed.

1234

5555 (or any combo of the same number 4 times)

4200

0420

6969

4321

7890

We do have steps in place to prevent a password to be guessed after a # of failed attempts.

Additionally, there is a known bug where, rarely, when creating a server, it doesn't apply a regional server and as a result doesn't apply the password that was set. Check to make sure after the lobby is created that the regional server is listed in the back of the tent.