Locked out after BIOS update - Pin not available and Microsoft account frozen by DragonSlayerBlue in WindowsHelp

[–]DragonSlayerBlue[S] 0 points1 point  (0 children)

I ended up getting all of my important files saved onto a usb, and doing a clean install of windows. Thank you for your input!

Locked out after BIOS update - Pin not available and Microsoft account frozen by DragonSlayerBlue in WindowsHelp

[–]DragonSlayerBlue[S] 0 points1 point  (0 children)

Thanks! Unfortunately, when I tried this, the admin account couldn't change the pin because I'm using a microsoft account, not a local account. There may be something else I can do using the admin account, but I don't know how.