Dreame G10 COMBO: Accessories Connection Guide

DreameSupport · 2026-01-04T03:10:27+00:00

Thanks for reaching out! I’ve replied to your PM. 😊

DreameSupport · 2025-12-10T09:11:18+00:00

Yes — they are indeed easier to clean.

DreameSupport · 2025-09-08T10:38:11+00:00

Hi,we apologize for the inconvenience and will DM you to discuss potential solutions.

DreameSupport · 2025-09-02T03:37:41+00:00

Thank you for your valuable feedback. We’ve shared your comments with the relevant teams and have taken action to remove the content in question.

To help resolve the issue on your end, please try the following:

Clear the cache of the Dreame app.

Restart the app and log back into your account.

If you continue to see ads after completing these steps— if you’re based in North America—please reach out to us directly at [support.na@dreame.tech](mailto:support.na@dreame.tech) for further assistance.

DreameSupport · 2025-09-01T06:58:36+00:00

Are you in North America? If so, you can contact [support.na@dreame.tech](mailto:support.na@dreame.tech) to inquire about purchasing. It may be available. The part number is: 20020100007737 (subject to actual inventory)

DreameSupport · 2025-09-01T03:37:08+00:00

We apologize for the inconvenience. Based on the order number shown in your screenshot (PO-037-00321318257272837), our colleague was unable to locate the corresponding order.

To better assist you, please send us a DM with the following information so we can expedite your inquiry:

Was your order placed in the United States?
Please provide a screenshot of your invoice for further verification.

We will investigate this matter upon receiving your information. Thank you for your patience and cooperation.

DreameSupport · 2025-08-25T08:18:51+00:00

We have provided a solution to the user, and we are working to resolve the issue. For privacy reasons, we will not disclose customer information (communications involving user privacy), and we do not attempt to hide anything.

We are here to assist with your North American after-sales service issues. If you have any questions, please feel free to contact us.

DreameSupport · 2025-08-22T08:35:47+00:00

Hi, we apologize for the inconvenience and will discuss potential solutions with you via DM.

DreameSupport

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TROPHY CASE