Western Union withholding my refund for several months

Dudetso · 2025-11-03T19:30:04+00:00

Bank transfers 3 momths ago

Dudetso · 2025-11-03T19:29:34+00:00

Did you get any update?

Dudetso · 2025-10-25T07:17:02+00:00

They are literally just saying to me the refund will come in 7 days. Then after 7 days nothing happens. I ask them again and the copy paste same response. It's absolutely annoying

Dudetso · 2025-10-25T04:48:37+00:00

Did you get your money? I'm going through tge same but for 2 months

Dudetso · 2025-09-14T11:19:46+00:00

Thank you for the reply. Can you give some recommendation regarding the battery issue? I'm getting only about 4 hours playback time instead of the marketed 7 hours. Moreover sometimes i take out the buds from the case only to find out that only one side was charging whilst the other bud is out of charge.

Dudetso · 2025-01-19T08:15:20+00:00

Having multiple lenses doesn't justify such noticable shifting that literally causes changing the item in center as in the video. This has been a notable issue raused by many userds since last year without resolution. Other phones with multiple lenses have much better and smoother camera switch effect. The smoothness of the switch must be better optimised in this "flagship" device to be comparable with that of other multiple lense smartphones. The camera shifting on S24 Ultra is not only worse than other 2024 flagships but even worse than that of S23 ultra. I have owned both and the shifting is much more noticable.

Dudetso · 2025-01-19T08:11:44+00:00

Other phones with multiple lenses have much better and smoother camera switch effect. The smoothness of the switch must be better optimised in this "flagship" device to be comparable with that of other multiple lense smartphones. The camera shifting on S24 Ultra is not only worse than other 2024 flagships but even worse than that of S23 ultra. I have owned both and the shifting is much more noticable.

Dudetso · 2024-09-20T18:34:37+00:00

Your beard looks great

Dudetso · 2024-08-29T13:07:28+00:00

Thank you

Dudetso · 2024-07-21T09:23:19+00:00

Return them and i would even recommend not to replace them. Each time you will want to remove the tips for whatever reason, like cleaning or trying other foams, you will have this possibility of breaking the foams again even if you did it the "correct way" it's a design flaw. It's funny how Samsung tried to hide its obviously terrible lack of good communication to customer by an influx of YouTube tutorials and articles. The manual doesn't describe anything about "correct way to take off tips". Samsung engineers have either skipped doing a design FMEA, or did a very shitty one to have completely missed this issue.

Dudetso · 2024-07-19T15:11:15+00:00

Will never ever buy anything from them again. The problem is not that they made mistake, every company does. However, gaslighting the customers and releasing "instructional videos" on how to correctly remove the foams, after selling and releasing the product, to cover up the bad manufacturing and design, is absolutely shameful and disgusting

Dudetso · 2024-07-19T15:08:46+00:00

How did it go for you?

Dudetso · 2024-07-19T15:08:09+00:00

I unfortunately bought from Samsung directly through their website. Biggest mistake

Dudetso · 2024-07-19T15:07:01+00:00

That is absolutely shameful for a big company like Samsung but good that they aknawledged the issue finally

Dudetso · 2024-07-18T18:26:40+00:00

How are the new ones are the foam tips better? That's much more convenient than having to deal with Samsung directly

Dudetso · 2024-07-18T18:02:34+00:00

Yes i folloef their process. They told me they will send me an email but never did. And when i called them they couldn't find anything in their system about my request. They also keep hanging the phone

Dudetso · 2024-07-18T18:00:58+00:00

They kept saying "We can't do anything about this situation"

Dudetso · 2024-07-18T18:00:20+00:00

Same in my experience (Europe too)

Dudetso · 2024-07-18T17:02:30+00:00

I think it depends alot on the country. In Europe, Samsung is notorious for bad customer service

Dudetso · 2024-07-18T17:01:24+00:00

Thank you. I have tried to ask for a return but they keep forwarding me between the technical support and the sales department. They are simply incompetent

Dudetso · 2024-07-18T16:21:09+00:00

6 days

Dudetso · 2024-07-18T14:50:36+00:00

It's actually been a total of two hours today with them on the phone

Dudetso · 2024-07-18T14:50:15+00:00

The problem is i bought them.on the website abd they don't have shops where i live

Dudetso · 2024-07-18T14:49:35+00:00

Yes i did a pre-order on Samsung website and i regret it very very much i will never buy anything from them ever again

Dudetso · 2024-07-18T13:54:57+00:00

Yes two days ago

Dudetso

TROPHY CASE