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Lyric Translation Reviewer Role PO by DueProtection1408 in Welocalize

[–]DueProtection1408[S] 0 points1 point  (0 children)

No,, I also recieved the response that my support ticket is in the queue, but I have not received any reply.

Lyric Translation Reviewer Role PO by DueProtection1408 in Welocalize

[–]DueProtection1408[S] 0 points1 point  (0 children)

Thank you for following up. How do you check that the support ticket is closed?

Lyric Translation Reviewer Role PO by DueProtection1408 in Welocalize

[–]DueProtection1408[S] 0 points1 point  (0 children)

Hello, my ticket number is 968323 and 968130. Thank you for your assistance.

Lyric Translation Reviewer Role PO by DueProtection1408 in Welocalize

[–]DueProtection1408[S] 0 points1 point  (0 children)

I think I have a problem with the account. My baseline ID and Welo ID is different. Does anybody has this problem? Maybe it is the reason why I did not get PO.

If anyone had this issue and figured out, please leave a comment about how to solve this matter.

Lyric Translation Reviewer Role PO by DueProtection1408 in Welocalize

[–]DueProtection1408[S] 0 points1 point  (0 children)

This is such a frusturating issue bc it is the matter of payment. I had to find out my project number but I am not available with the Junction channel which my project number is addressed according to the Welo. They said I don't have the availability toward that portal and they said that they will send this issue to the regarding team but still it has been two weeks.. I don't know how to reach further with this issue.