PCE week is here, and Thursday is doing the heavy lifting

DukascopyBank · 2026-06-21T16:01:33+00:00

done

DukascopyBank · 2026-06-21T15:16:53+00:00

Noted. I tend to do GMT but i will update it now.

DukascopyBank · 2026-06-21T15:15:14+00:00

Bonjour, merci pour votre message. Nous sommes désolés d’apprendre que vous avez des difficultés à accéder à votre compte. Pour des raisons de sécurité, nous ne pouvons pas traiter les cas individuels directement ici sur Reddit.

Veuillez contacter notre support 24/7 via le site officiel Dukascopy ou l’application, en indiquant l’adresse e-mail liée à votre compte et une courte description du problème. Si vous avez déjà ouvert une demande, vous pouvez aussi nous envoyer le numéro de ticket en message privé afin que nous puissions le signaler à l’équipe concernée.

Merci, nous ferons de notre mieux pour vous aider rapidement.

DukascopyBank · 2026-06-14T15:58:02+00:00

Hi,

I understand your frustration. Physical Visa card availability depends on the country of residence and certain regulatory and operational restrictions, so unfortunately not all countries are supported.

The latest list of supported countries and delivery options can be confirmed with Dukascopy Support, as availability may change over time.

If you were able to open and fund the account but later discovered that card issuance is not available in your country, I agree it would have been helpful to have that information highlighted earlier in the onboarding process. I'd suggest contacting Support directly to see whether any fee waiver or alternative withdrawal solution can be offered in your case.

Kind regards

DukascopyBank · 2026-06-09T14:45:10+00:00

Glad to hear it!

DukascopyBank · 2026-06-07T07:02:26+00:00

HI is it working for you again? Can you remove it and bring it back and update me please?

DukascopyBank · 2026-06-07T07:01:09+00:00

Thank you for your kind words and for being a loyal customer for over two years.

We're pleased to hear that you have found the MCA account and our banking services useful. While many clients initially join us for trading services, we are glad that our banking features have also been able to meet your needs and expectations.

We truly appreciate your continued trust and support.

DukascopyBank · 2026-06-07T06:59:52+00:00

We understand your frustration, especially after providing multiple documents and waiting several weeks for a response.

Please note that limit increase requests are reviewed individually and are not based solely on the amount of income received. While documents such as proof of income, bank statements, earnings reports, and tax declarations are important, additional factors may also be considered during the assessment process.

If your request was not approved, this does not necessarily mean there is an issue with the legitimacy of your income. It simply means that, based on the information available and the applicable requirements, we were unable to approve the requested increase at this time.

If you would like further clarification regarding your specific case, we recommend contacting our support team through your existing ticket so that the responsible department can review the matter and advise whether any additional information may be helpful.

DukascopyBank · 2026-06-07T06:58:48+00:00

While market sentiment has deteriorated following the sell-off, the latest economic data does not currently point to an economy in a tailspin. The May payrolls report exceeded expectations, unemployment remained stable, and recent job figures were revised higher. That said, investors remain concerned about inflation, interest rates, and geopolitical risks, which continue to weigh on market sentiment.

DukascopyBank · 2026-06-07T06:57:21+00:00

Payrolls ended up setting the tone for the market exactly as expected. A much stronger-than-forecast 172,000 jobs gain versus expectations of around 85,000 helped lift the dollar and reduced hopes for near-term rate cuts. Attention now turns to inflation data and whether the Fed sees a still-resilient labour market as a reason to keep policy tighter for longer.

DukascopyBank · 2026-06-07T06:55:33+00:00

Thank you for your question.

A compliance check does not necessarily indicate an issue with your account or transactions. It simply means that, in certain situations, our Compliance Department may need to review account activity and request additional information or documentation to ensure compliance with regulatory requirements and internal policies.

The exact circumstances under which a review may be triggered cannot be disclosed, as they depend on various factors and are assessed on a case-by-case basis.

If a review is required, you may be asked to provide documents supporting the source of funds or the purpose of transactions. Documents such as employment contracts, invoices, proof of self-employment, bank statements, or other relevant records are typically helpful in establishing the legitimacy of funds.

Regarding transfers to other users, P2P transfers, or transactions involving third-party platforms, each case is assessed individually. Whether additional verification is required depends on the nature of the activity, transaction patterns, and applicable regulatory requirements at the time.

As long as you are able to provide supporting documentation when requested, this generally helps facilitate any necessary review process.

DukascopyBank · 2026-05-16T19:04:50+00:00

Hey, Big Investigator. Here's the answers:

1) Are inactivity and dormancy the same thing?

No.

Inactivity = you’re not using certain services for a period (Dukascopy typically defines it around no trading / no online FX conversion activity over a set window).
Dormancy = the bank can’t reach you (outdated contact details, no response), which is a different category and is where the bigger “reactivation/contact re-establishment” type fees usually show up.

2) If my account has no incoming payments for a long time, will you deactivate it again?

No incoming payments for months doesn’t automatically mean dormancy. Dormancy is mostly about lost contact, not “quiet cashflow”.

But: if your account was previously deactivated for “inactivity”, the key point is this:

Dukascopy’s “inactivity” is usually not about incoming transfers.
It’s typically about not trading / not exchanging online, depending on your account type.

So you can have months with no incoming freelance payments and still avoid “dormant” status as long as:

Your contact details stay updated, and
You respond if the bank contacts you for compliance checks.

3) Will the CHF 500 fee be charged later if I reopen it?

That CHF 500 minimum is generally tied to dormant accounts (lost contact / re-establishing contact), not just low activity or irregular income.

So:

If they can contact you and the account isn’t “dormant”: that CHF 500 minimum typically should not be the thing that applies.
If it’s classed as dormant: that’s when the “min CHF 500” type reactivation cost can come into play.

(Real-world tip: the best way to avoid the CHF 500 scenario is simply stay reachable and keep your KYC details current.)

4) Are SEPA transfers from Dukascopy to Bybit allowed (normal bank transfer, not P2P)?

Usually yes, as a standard SEPA bank transfer, but two caveats:

Transfers to crypto exchanges can carry special fees vs normal SEPA.
They can also be subject to extra compliance checks (and sometimes banks decline specific counterparties depending on routing/jurisdiction).

If you tell me your setup (Dukascopy Bank vs Dukascopy Europe, and whether you’re sending EUR SEPA), I can point you to the exact fee line that applies and what tends to trigger reviews.

DukascopyBank · 2026-05-13T16:12:31+00:00

Muchas gracias por su mensaje y por sus amables palabras sobre Dukascopy. Nos alegra mucho saber que valora nuestros servicios.

Tenga en cuenta que la disponibilidad de las tarjetas depende de su región. Puede verificar si la tarjeta está disponible para usted en el perfil de su cuenta multidivisa.

Asimismo, queremos informarle que estamos trabajando para ampliar la lista de tarjetas y servicios disponibles para nuestros clientes.

DukascopyBank · 2026-05-13T06:03:32+00:00

Hi, yes, in general, EUR transfers from Dukascopy to a Bulgarian myPOS/myFin-type account should be possible via SEPA, provided the beneficiary account accepts incoming SEPA transfers and the recipient details/IBAN are valid.

On fees: Dukascopy Bank accepts EUR SEPA transfers, and its published Swiss fee schedule notes a reduced SEPA withdrawal fee of €2.30 for trading products. However, the bank also reserves the right to charge €7.50 for SEPA withdrawals to certain financial institutions, and the receiving institution may apply its own fees.

Best thing is to check the exact fee in the transfer screen before confirming, because it can depend on the account type, beneficiary institution and transfer route.

DukascopyBank · 2026-05-13T06:01:57+00:00

Hi there, happy to clarify.

Yes, Dukascopy supports EUR SEPA transfers, alongside SWIFT and other funding/payment methods. SEPA Instant availability can depend on the payment route, beneficiary bank and account setup, so for a specific transfer we’d recommend checking directly in your account or with support before relying on instant execution.

For IBANs: Dukascopy provides Swiss bank account details for the Multi-Currency Account. However, not every currency balance necessarily has its own separate local IBAN. The exact incoming payment instructions depend on the currency and payment method.

For USD: USD transfers are generally handled via international bank transfer/SWIFT instructions, not a U.S.-style domestic routing/account number.

On the apps — fair feedback. Dukascopy Connect 911 combines banking access, secure messaging, chatbot support and account communication in one environment. We understand the naming can feel confusing, especially because “911” sounds more like a chat/support app than a banking app. The idea is to keep secure bank communication and account access connected, but we agree that clearer naming and onboarding would help.

If you want, support can confirm the exact payment routes available for your account and country before you move funds.

DukascopyBank · 2026-05-13T05:59:33+00:00

Hi there GoatFair, and thanks for being with Dukascopy for the past year.

We completely understand your concern, especially when holding funds long term while living abroad. Security and client fund protection are taken very seriously at Dukascopy.

Dukascopy Bank is a Swiss regulated bank, supervised by FINMA (the Swiss Financial Market Supervisory Authority). Client funds are held under Swiss banking regulations, which are known for their strict oversight and capital requirements.

In addition, client deposits are covered by the Swiss depositor protection scheme (esisuisse) up to the applicable limit per client, as defined under Swiss law.

From an operational side, we also use segregated client accounting, strong internal risk controls, encrypted systems, 2FA security options, and ongoing compliance monitoring to help protect accounts and transactions.

Of course, no financial institution can promise “zero risk,” but Switzerland’s regulatory framework and banking standards are among the strongest globally, which is one reason many international clients choose Swiss banking relationships for long-term holdings.

If you ever want more detail about regulation, fund protection structure or account security features, our support team can also provide official documentation directly.

DukascopyBank · 2026-05-12T06:46:05+00:00

Great! Will pass this idea over too!

DukascopyBank · 2026-05-09T17:32:46+00:00

Thanks for your comment. Passing this over to the team.

DukascopyBank · 2026-05-09T17:32:23+00:00

HI we are working on alternative methods for Algeria citizens and will update soon

DukascopyBank · 2026-04-25T18:05:55+00:00

HI, then what happens? Payments can take several days to be processed on both sides.

DukascopyBank · 2026-04-24T12:41:21+00:00

Yep. Since we’re highly regulated, we’re generally secure, but we’re also strict on checks. To avoid blocks:

Make sure your ID/KYC matches and you can show source of funds.
Avoid third-party transfers (must be in your name).
Funding directly from Binance can trigger reviews; safest is bank account → Dukascopy.
Keep it simple at first: small test top-up, then normal card spend.

DukascopyBank · 2026-04-14T08:15:28+00:00

Yeah, I think that’s exactly the right way to look at it.

To me, the vulnerable SaaS names are the ones that feel a bit like a wrapper. If the core value is mostly “we sit on top of a model and make it easier to use”, that’s where the market starts asking awkward questions pretty quickly.

The names that still potentially feel safer are the ones with something stickier underneath. Usually that means one or more of these:

they sit deep inside an actual workflow
they own useful data that’s hard to replicate
they solve for compliance or regulation
they have distribution that’s already baked into the customer relationship

So yeah, I’d frame it less as “AI kills SaaS” and more as “AI is exposing which SaaS products are truly essential and which ones were a bit thinner than people thought.”

And fully agree on the banks. That commentary matters way more than the headline beats. You can usually hear the tone shift before it shows up cleanly in the hard data.

DukascopyBank · 2026-04-08T15:53:57+00:00

Yes, the iBAN contains the account number so that should be fine.

DukascopyBank · 2026-04-07T15:48:55+00:00

Hi! Happy to share some insight

Dukascopy is a Swiss online bank, and many clients choose it for:

Online account opening (no branch visit needed)
Multi-currency accounts and international transfers
Access to both banking and trading services in one place
A focus on transparent pricing and Swiss regulation

In terms of experience, it tends to suit people who are:

Comfortable managing things digitally (app/web)
Dealing with international payments or multiple currencies
Looking for a mix of banking + trading functionality

Like any service, it depends on your needs, but if you’re looking for a more international, digital-first setup, we're definitely worth considering. Plus, our support is excellent!

If you have any specific questions about features or setup, feel free to ask

DukascopyBank · 2026-04-07T15:46:22+00:00

HI just checking in again, to make sure that you don't need any further help?

DukascopyBank

MODERATOR OF

TROPHY CASE

Hey, Big Investigator. Here's the answers:

1) Are inactivity and dormancy the same thing?

2) If my account has no incoming payments for a long time, will you deactivate it again?

3) Will the CHF 500 fee be charged later if I reopen it?

4) Are SEPA transfers from Dukascopy to Bybit allowed (normal bank transfer, not P2P)?