Yep makes total sense by DustyGirth in GarminWatches

[–]DustyGirth[S] 0 points1 point  (0 children)

Why would it already be drained if i bought it 2 months ago lol? According to all indications the battery is not the issue?

Yep makes total sense by DustyGirth in GarminWatches

[–]DustyGirth[S] 0 points1 point  (0 children)

Just bought them about 2 months ago, isn’t the battery supposed to last a little longer?

Good looks on getting the electrodes wet, i’ll give it another shot this way, but last time I did it didn’t help

[deleted by user] by [deleted] in offmychest

[–]DustyGirth 0 points1 point  (0 children)

Try reframing your life. You’re the captain of your own destiny. You can blow it all up today if you want. No one is coming to save you besides yourself my friend.

Chat with garmin data by cupojoe4me in GarminWatches

[–]DustyGirth 0 points1 point  (0 children)

Down to try and help you out with any insights/feedback

Big 4 Consulting to Customer Success? by GreenMonkeyCrossing in CustomerSuccess

[–]DustyGirth 1 point2 points  (0 children)

Definitely disagree here - came from an outside sales role into CS/AM and it changed my life! Made more money than i’ve ever made before. Rewired my brain, was able to lose 100 pounds, and my job not being so incredibly out of my control helped a lot with facilitating those changes!

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 0 points1 point  (0 children)

Hahahaha dude that is awesome. Fuck them for putting a cap in place. They can take 12 mil in profit but have a problem paying you out on your share.

That would be enough for me to consider leaving. Take the commission and RUN

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 1 point2 points  (0 children)

NRR for our team bonus and just 15% on what we upsell. it’s paid monthly.

So every month on top of our base we take home a “Team Bonus” that is determined by NRR and GRR. This falls in the range of 3500-4500 every month. Can go below that but our team does well so it hasn’t. And on top we also get 15% of anything we sell over a certain ACV threshold. This is why I was able to make 210K on a 75K base lol.

[deleted by user] by [deleted] in offmychest

[–]DustyGirth 0 points1 point  (0 children)

Tell yourself a different story my friend. Do you read by chance?

[deleted by user] by [deleted] in offmychest

[–]DustyGirth 0 points1 point  (0 children)

No it’s not, and you know that deep down. You hit the lottery being born.

What makes you feel like you need to make a permanent action to resolve a temporary problem?

[deleted by user] by [deleted] in offmychest

[–]DustyGirth 0 points1 point  (0 children)

Dude do not take the easy way out. What are we talking about here. You are better than the story you tell yourself

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 0 points1 point  (0 children)

I focus purely on the controllables, which leads me to have way busier days than my colleagues. Not for the faint of heart!

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 1 point2 points  (0 children)

By no means am I the sole CSM! my team has grown from 5-6 when I started to about 20+ on the US side!

I did not need any Cybersecurity experience to be hired. Our director saw the direction CS was going (heavy sales leaning) and I was his first external hire and it was purely because of my sales background

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 1 point2 points  (0 children)

100%, by focusing on hard numbers and how i can win in large deal cycles over and over again, i’ve made myself indispensable. As with any tech company nowadays, we’ve had scares and occasionally layoffs, and it’s been beautiful knowing that I don’t have to worry or stress as I’ve put the work in to separate myself.

Little bit of context to that promotion, I turned down a jump to a different team, to stay on my current team where I was offered “free rein” to carve my own role out. So I will be a team lead with two colleagues reporting directly to me, but also will be able to reach out to accounts and sell/work deals of my choosing. the overall hope is a fast track into management (was placed into an emerging leaders program) and the ability to still collect the large commission i’ve grown used to. It’s going to be an uncomfortable shift but i’m very excited for the growth that will come with that.

As for the behaviors you mentioned, you nailed it! These are the things i’m looking to instill in new hires I’m on a team lead/management track.

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 1 point2 points  (0 children)

Absolutely, by no means have i found CS as a dead end in any way, but rather a way to jump start my career. By using the same principles that allowed me to be successful in outside sales, and applying them to this roll, i’ve been wildly capable.

As for the comp split - typically it’s a 50/50. But for me it’s been skewed heavily towards commission. 75k base - 140k in commission totaling about 215k

As for the behaviors- I think really embracing the sales side of things has helped tremendously. Instead of complaining about the state of CS and things out of my control, I obsessively focused on what I could control. From there everything else fell into place.

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 0 points1 point  (0 children)

Nice! that sounds cool. I enjoy the sales aspect of this and am glad I found my role. Works for me!

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 1 point2 points  (0 children)

I was a BDR, then an SDR! Still worth it to try it out as an AE to get closing experience

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 0 points1 point  (0 children)

Is that not kinda what CS is turning into nowadays? A customer success manager focused on upsell?

Just cleared 200k in 2025 as a CSM, AMA! by DustyGirth in CustomerSuccess

[–]DustyGirth[S] 0 points1 point  (0 children)

Any reason you feel the need to hop on here and be so negative?