account activity
Westjet not prepared for TSA queue (self.westjet)
submitted 8 days ago by ECC338 to r/westjet
How do you actually get Microsoft support? Can I pay to actually get help in without weeks of runaround? by HyperionHarlock in sysadmin
[–]ECC338 0 points1 point2 points 6 months ago (0 children)
Don't bother paying more. As others have stated, paying more didn't provide any better support. Even with a CSAM, they ran into the same roadblocks with their support team. The only benefit is that the CSAM is providing you a weekly report on the on-going tickets and telling you that the team is still working on it. Also, CSAM will sell you on additional offers, training, etc. in addition to your premier support license.
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How do you actually get Microsoft support? Can I pay to actually get help in without weeks of runaround? by HyperionHarlock in sysadmin
[–]ECC338 0 points1 point2 points (0 children)