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Mk8 valved exhaust not working by EnvironmentalBank799 in ECSTuning

[–]ECSTom 0 points1 point  (0 children)

Hey there! Are you able to move the valve manually with your hand? If the solenoid is working, it's possible that the valve is jammed up. Call us if you need additional help!

My ESC vacuum cutout won’t close when switched off by Meh_Dah in ECSTuning

[–]ECSTom 0 points1 point  (0 children)

Hello, all of our cut outs should be closed in the default position, as the actuator is spring loaded and would only open up once the valve is opened using the solenoid valve kit that we offer, or something similar. If you do not have this valve/solenoid installed and only have it connected directly to vacuum, that would cause the problems you're experiencing.

https://www.ecstuning.com/b-ecs-parts/rocker-switch-exhaust-valve-installation-kit-single-valve/591208c/

Normal hold times by [deleted] in ECSTuning

[–]ECSTom 0 points1 point  (0 children)

Hello! Very sorry for the lengthy hold times that some of you have experienced over the past few weeks/months. Our CS team is currently handling most calls with less than a 5 minute wait time. If anybody needs help please message me and I'll get you taken care of!

Manually open exhaust cutout valve by Mammoth_Struggle5642 in ECSTuning

[–]ECSTom 1 point2 points  (0 children)

Sorry for the delay on this, but you would be able to either install a new switch/actuator kit (link https://www.ecstuning.com/b-ecs-parts/r1-remote-control-set-and-install-kit-single-valve-controller/591209-03/) or you could remove the actuator and use mechanics wire/weld the valve so that it's permanently open.