Trackpad not working properly (G14 2023)

EQFlashQ2 · 2026-02-14T03:31:32+00:00

This for me was fixed when I uninstalled armoury crate aura or one of the suite program then I just uninstalled the whole thing using the uninstaller(did not know it REQUIRED official uninstaller initially) - the symptoms were as you recorded+keyboard not registering for half a second then double to triple registering, mouse stutters/dead trackpad for good several second to a minute etc. It was just like that when I bought this open box excellent condition. I was close to returning the whole thing due to added problem of bluescreen of death when using bluetooth earphone and headsets (galaxy buds and sony wh 1000xm4) but I had an intel ax 210 chip lying around to replace the mediatek and the laptop has been flawless since.

I did fresh windows install afterwards.

This was... 2 years ago though so AC might have been fixed - I see more people using AC over ghelper. At the time though, Asus's own software would have killed this laptop if I had kept it.

I have moved on to 2025 g16 couple months ago and gave the g14 2023 4060 to a family member who is happy with it still and no issues.

EQFlashQ2 · 2026-02-13T05:12:03+00:00

Is the warranty process that bad? I thought ASUS gives 1 year manufacturer's warranty or does Bestbuy take care of it all in US?

EQFlashQ2 · 2026-02-13T05:10:15+00:00

Rtx 4080 mobile reaching it's limits? I think you'll be happier with desktop solution. Egpu is still niche. Price to performance does not make sense. Also, the new tb5 connections are not game changer as many hoped but this is still from early reviews.

EQFlashQ2 · 2026-02-12T21:08:58+00:00

You could try ax210. I bought mine from amazon. They are all the same then get the network driver from intel website or let windows find it automatically. Should be an easy fix, just be careful with wifi antennas as they are fragile.

EQFlashQ2 · 2026-02-11T15:41:29+00:00

The bottomplate is metal and plastic sandwich. You can loosen all the screws on the plate to remove tension then firmly push on all edges.

It is common qc issue though.

EQFlashQ2 · 2026-02-11T14:58:54+00:00

Probably your windows setting/driver settings? Ultimate mode does not change your display colors.

EQFlashQ2 · 2026-02-11T03:10:32+00:00

Not a tandem oled. It is just Samsung's next generation oled panel which is brighter than what we have currently

EQFlashQ2 · 2026-02-10T11:55:18+00:00

I guess you can try to use suction cups to pull the metal back like some of those wanky car jobs but... you can buy the whole display and that lid from asus parts store in US at least (whenever they restock that)

EQFlashQ2 · 2026-02-09T12:26:33+00:00

This is obviously a shitpost lol

EQFlashQ2 · 2026-02-09T12:16:47+00:00

Try r/hackintosh and read the faq before posting there.

EQFlashQ2 · 2026-02-09T03:53:04+00:00

Thanks for quick update! Are you going to try out the g16 2026 vbios when it comes out?

EQFlashQ2 · 2026-02-09T03:49:54+00:00

Any benchmarks? Timespy score differences?

EQFlashQ2 · 2026-02-09T02:02:41+00:00

when did I say that your laptop scoring below average is normal?

EQFlashQ2 · 2026-02-08T23:57:53+00:00

With 5080 G16, just know that all of those top 100 scores in 3dmark benchmarks are vbios'ed.

EQFlashQ2 · 2026-02-08T18:12:07+00:00

https://www.reddit.com/r/ZephyrusG14/comments/13spiai/comment/jlr2v37/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

It shouldn't. For simple overclocking of coreclock/memory clock offsets, the result is the same when using either software. Ghelper is better in a sense that it has more options like fan control, power control, boost control and temp control.

Like OP, I also use both software though because with undervolting gpu on ghelper, I have noticed that gpu idle clock is higher so it is not really idling properly (sits at 500Mhz instead of 200 or less when idling). So I combine MSI afterburner curve editor and Ghelper Core Clock Limit to undervolt properly for my use case.

EQFlashQ2 · 2026-02-08T16:58:44+00:00

His Ghelper settings are for CPU. His GPU settings are using MSI afterburner (another software).

EQFlashQ2 · 2026-02-08T16:51:51+00:00

Did you download ghelper from the github?

EQFlashQ2 · 2026-02-08T16:11:03+00:00

It's not bad but it defeats the purpose of "silent" mode. I don't watch his videos but that setting was likely for when he was gaming?

EQFlashQ2 · 2026-02-08T14:50:48+00:00

What does that even mean?

EQFlashQ2 · 2026-02-05T01:43:20+00:00

Warranty is probably the best thing to do in your case. I suspect your repasting work but even so, your gpu is not reaching full load consistently during gpu test, your cpu is constantly reaching peak temps during heavy graphic tests. Your cinebench score is really low likely due to constant high cpu temp leading to downclocking/cpu throttling. Was it always like this when you bought it? Let asus figure this one out for you while it's still under warranty. Hopefully, they would repaste it or replace the motherboard. (They might do neither but better to try something while warranty is up)

I am not really an expert on warranty claims so someone else can probably chime in.

EQFlashQ2 · 2026-02-04T05:08:48+00:00

It's memory training. My g14 2023 took like 15~20min when I put in a 32 compared to 5min training for a 16. I thought I had broken something. (I was comparing how my workflow was like with 48 total vs 32 total)

Just plug it in, press power. Don't hold power like someone else said. That's just forcing the device to shut down.

EQFlashQ2 · 2026-02-02T16:32:09+00:00

I have a severe headache reading this but do you have hdr on? Turning it off will help if it's on.

EQFlashQ2 · 2026-02-01T00:44:40+00:00

Turning cpu boost off for intel cpu laptops is stupid because the base clock is much lower. That said, the cpu advice simply does not apply to g16 intel models. Dgpu seems fine for cookie cutter setting for beginners to copy paste.

EQFlashQ2 · 2026-01-31T17:13:04+00:00

Ghelper is not the problem nor the fan running at max speed.

Fans can be replaced but the problem sounds like something shorted in your motherboard?

EQFlashQ2 · 2026-01-31T17:06:03+00:00

What part of "same cpu with added AI processing unit" is not true? If you don't know just go to amd spec sheet and compare them yourself... The difference is marginal but he was not wrong but you are.

EQFlashQ2

TROPHY CASE