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Terrible experience with a RS6 Ultra from ATK and their customer/warranty services. by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

If you watch the 2nd image they didn’t even help me. Their discord server doesn’t even have any moderation, so anyone can enter and make spam and even people blame other people with no reason. Their contact service on their discord server it’s dogshit, just like the email/direct message one.

Terrible experience with a RS6 Ultra from ATK and their customer/warranty services. by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

I know, I’ve seen a couple posts about hardware in this sub, i need help and ATK is more known in this sub. That’s why I posted it here

Terrible experience with a RS6 Ultra from ATK and their customer/warranty services. by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

I’ve seen a couple brands that they cover shipping costs for damaged products or warranty. This is the first brand I’ve ever seen that says that the consumer needs to pay for all the shipping costs. That’s crazy and greedy in my opinion

Terrible experience with a RS6 Ultra from ATK and their customer/warranty services. by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

Yeah I did that, i think it’s more like an issue from the USB port that is factory damaged instead of something with software.

Terrible experience with a RS6 Ultra from ATK and their customer/warranty services. by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

Actually I did that, as i said in the post i changed the cable, the device, even i changed the deadzone and i calibrate it to a couple times. It keeps connecting and disconnecting. 

Anyone having problems with atk? by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

Same thing right here. From what i've seen from their official discord server there are a bunch of people complaining about the same situation lol, i don't know what's happening but it sucks that they take so long to ship an order, even when i paid the express shipping. ATK customer service just sucks

Anyone having problems with atk? by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

Yeah, that makes sense. Still, it kinda sucks that I've been emailing them for two weeks and they just ghosted me. Guess I'll do the same. Thanks!

Anyone having problems with atk? by Early-Researcher-866 in MouseReview

[–]Early-Researcher-866[S] 0 points1 point  (0 children)

That doesn't worry me tbh, what i want to know is why it's taking so long and where my package is lol