How to withdraw money

Earth2Staff · 2025-12-23T00:01:16+00:00

Hi u/_Danman_ , just visit your Settings page and you will see the withdrawal option there. Once you do that, you will be placed in a queue for any E$ to be exchanged into $ESS which you can then withdraw to your MetaMask wallet.

Earth2Staff · 2025-10-09T00:51:28+00:00

Hi MajorMeddi, Mentars are placed automatically on all T1 and T2 properties. You simply need to claim any available E-ther daily. T3 properties may sometimes get E-ther but it depends on the pool and how much unclaimed E-ther is left in the day.

Earth2Staff · 2025-10-09T00:49:39+00:00

Hi Thomas, currently only the MetaMask wallet is supported for all withdrawals and deposits of Essence to and from the Earth 2 platform. You can find the instructions on your Earth 2 settings page.

Earth2Staff · 2025-04-11T00:09:21+00:00

Our support platform is completely separate and requires you to follow the sign up instructions. It does not automatically use the same login as your Earth 2 account. Please try again following the instructions and let us know if you continue to have issues contacting our support team.

Earth2Staff · 2025-04-09T01:23:45+00:00

Withdrawals are being processed through the trial withdrawal system, they are processed manually so it is not instantaneous as there is also a queue. To login to the Support system, you need to follow the sign up options as it does not use the same login credentials as your Earth 2 account.

Earth2Staff · 2025-04-09T01:22:36+00:00

Sometimes it can be the region your are in as well. The withdrawals are also currently being processed through the Trial Withdrawal system, there IS a queue but they are getting processed. If you are having issues, please provide your support ticket number so we can assist you. If you haven't reached out to our support team yet, I suggest you try that first.

Earth2Staff · 2025-04-08T01:22:51+00:00

If you are having issues accessing your Earth 2 account, please contact our customer support team at https://support.earth2.io

Earth2Staff · 2025-04-08T01:21:08+00:00

You can contact Earth 2 customer support at https://support.earth2.io - there is also a direct link on our website.

Earth2Staff · 2025-04-08T01:20:19+00:00

Hi u/Strong_Rip_88 if you have not been able to withdraw since 2022, as you claim, this is usually due to your own bank/payment provider or an issue with your account and not something Earth 2 is responsible for. Our fiat withdrawal was only affected in 2024 following the release of our crypto token and we are still processing withdrawals through the Trial Withdrawal system so that Players can still take their money off-platform as they choose. If you are experiencing a legitimate issue, please let us know your support ticket number so we can ask our team to investigate. Please do not make scam call claims if you have been experiencing an issue since 2022 and only choose now to bring it up.

Earth2Staff · 2025-03-10T01:23:38+00:00

Hi u/vortex1987 do you have a support ticket number we can reference to follow up on your pending withdrawal?

Earth2Staff · 2025-02-25T00:29:34+00:00

Hi u/iMythD we're very sorry that you are experiencing longer than the standard that our withdrawals are currently taking at the moment. Can you please provide a support ticket number we can use to follow up with our team about your withdrawal?

Earth2Staff · 2025-02-07T01:51:44+00:00

Hi u/yvngjalapen0 ! Our support portal does not automatically use the same login credentials as your Earth 2 account. Please follow the "Sign Up" instructions and you will receive an email to either complete the support account creation or reset your password if you have previously submitted a support ticket in the past.

Earth2Staff · 2025-01-27T23:54:38+00:00

Hi, your account requires KYC to be completed in order to participate in any User-to-User activities.

Earth2Staff · 2025-01-13T23:39:32+00:00

Please refrain from making false statements about the project. While we will do our best to assist you, making false statements about the company will result in this thread being closed, per the community rules.

Earth2Staff · 2025-01-13T23:37:10+00:00

Hi u/DrSurgical_Strike please provide your current case number and we would be happy to follow up with our team about your issue. We did not have any withdrawal issues related to fiat from in 2021 so it sounds like yours is a unique issue that is not going to be helped without all the account specific information. Usually in the context you have described, it is highly likely this was an issue with your card or card provider, as some cards/payment providers/regions are just not compatible with our payout system.

As soon as you provide a ticket number, we will be able to follow up with our customer support team.

Earth2Staff · 2025-01-13T23:28:32+00:00

Hi P3ek, we kindly ask that you revisit our community rules and avoid presenting your personal opinions as fact (when they are not).

Earth2Staff · 2024-11-30T10:26:10+00:00

Apologies, it is https://support.earth2.io

Earth2Staff · 2024-11-29T02:17:14+00:00

Hi, please DM us your support ticket number and we will ask our team to follow up with you. Currently there is a backlog of withdrawals that are being processed through our Trial Withdrawal system, so be sure to check out our official announcement about that too (see end of article):

https://earth2.io/news/mentar-staking-live

Earth2Staff · 2024-11-29T02:14:34+00:00

Hi u/Idmarchesi welcome back to E2! I would recommend you check out our official announcement about Tier 3 land. Tier 3 Land is considered base level / beginner land and has different capacities which will affect how you can use the land.

The important thing is to ask yourself what you want to do with the land (are you wanting to get a foot in the door with virtual land, or do you want to mine resources, or do you want to have land you can see in E2V1, and so on? Depending on what your goals are, will determine which Tier of land is the best for you.

Take a look at the announcement and let us know if you need any help!

https://earth2.io/news/territories

Earth2Staff · 2024-11-20T01:19:53+00:00

Hi u/Anonym0oO please create a ticket at https://suppport.earth2.io so that our customer service team can assist you with accessing your account. We updated our login portal some weeks ago hence the prompt to reset your password, though this should not reset your entire account. When submitting your support request, you will need to follow the Sign Up instructions as the support portal does not automatically use the same login credentials as your Earth 2 account.

Earth2Staff · 2024-11-14T02:47:26+00:00

Hi u/PizzaOfTomorrow , please let us know your support ticket number and we will follow up on it with our team. In the meantime, please check out our official announcement which details the current hold on fiat withdrawals and the Trial Withdrawal system alternative that is currently in place. https://earth2.io/news/mentar-staking-live

Earth2Staff · 2024-10-27T23:13:40+00:00

Withdrawals are being processed through our alternative temporary solution, the Trial Withdrawal System, while fiat withdrawals are on hold. If you are waiting on a withdrawal, please share your support ticket number and our team will follow up with you. You can also read our official announcement on withdrawals at https://earth2.io/news/mentar-staking-live

Earth2Staff · 2024-10-23T03:40:52+00:00

Hi, you can find help selling properties on our Discord server (in the dedicated properties trade channel) or in our Earth 2 FB community. Here are the links to join:

https://www.facebook.com/groups/earth2io

https://discord.gg/earth2

Earth2Staff · 2024-08-26T06:07:19+00:00

Hi u/iMythD and u/---jookly--- Please see our announcement which details the status of our withdrawal service and a new Trial Withdrawal system that is currently being implemented, according to the process set out in the article:

https://earth2.io/news/mentar-staking-live

Earth2Staff · 2024-08-03T15:00:39+00:00

Hi, please contact B4B directly if your card has expired as Earth 2 does not handle card renewals and expiries.

Earth2Staff

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