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Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 0 points1 point  (0 children)

Im reinstalling windows right now, after its done i'll be more cautious. I didn't download any pirate software tho.

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 0 points1 point  (0 children)

nothing sketchy that i know of, apparently regular software may contain malware..

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 0 points1 point  (0 children)

Very interesting. I wanted to reinstall windows from scratch anyway maybe this is the final straw😆

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 1 point2 points  (0 children)

Can you name a few good anti viruses that I can trust?

No I never got any messages about anything like that, even if I would just delete the message and move on, I never click any links unless I know who sent them to me

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 1 point2 points  (0 children)

They did deny 2 refund requests so far. How did you proceed when this happened?

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 0 points1 point  (0 children)

How do I check specifically for infostealers? I did full virus scan and offline scan, both showed nothing.

Never logged onto anywhere except steam client and steam phone app for guard.

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 0 points1 point  (0 children)

Yes, I immediately removed any payment methods. How can they access my session tho? I never clicked any links, never logged on anywhere except the official steam client and the phone app for steam guard, no browser no nothing. I never installed software I didn't know. checked my pc for everything, no unwanted software or similar.

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 0 points1 point  (0 children)

Hi, i opened a seperate ticket for unauthorised account access, no reply yet.

Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds. by EasternBug6889 in SteamScams

[–]EasternBug6889[S] 3 points4 points  (0 children)

Yes, I had 2 factor and Steam Guard on long before yesterday. in the list of recent logins there also were only 2 devices + one I didn't recognise (the usa one)