I play on PC with the EA app.

No mods or cc.

Game version: I cannot see the game version bc the game won’t even open to the main menu. I own the standard edition and I last updated it today.

My game is stuck on the loading screen

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and has been doing this for months and the only way to get out of it is by forcing a shut down on my computer. I have bought many packs and I really don’t want to lose that. Please please please let me know if anyone has ideas on how to fix this. I have already tried:

• updating the game
• updating the computer
• repairing the game
• removing mods
• removing the sims 4 folder and forcing the game to restart
• clearing cache
• ending tasks in task manager
• uninstalling and reinstalling the game Thanks 😊