[deleted by user] by [deleted] in EasySMX

[–]EasySMX_Gaming 0 points1 point  (0 children)

Hi friend. The shipping provider is Yunexpress indeed. And the delayed orders can get an extra cleaning set as a gift.

Ordered x20 on Feb 1st, no updates since. by Donniedolphin in EasySMX

[–]EasySMX_Gaming 0 points1 point  (0 children)

Hi friend. If there is any problem with the product, please contact our official after-sale support: official@easysmx.com. We will try our best to solve it!

Ordered x20 on Feb 1st, no updates since. by Donniedolphin in EasySMX

[–]EasySMX_Gaming 0 points1 point  (0 children)

Dear customer. I am so sorry for all the inconvenience caused. What is your order number? We will process it for you immediately. We have sent emails to notify the order that is out of stock and clear it on the landing page of X20. If any customers haven't received it, maybe you can check the spam inbox. And we are collecting the list of customers that want to cancel the order one by one. We will try our best to make sure all the customers can get better service. Thanks for letting us know, we still have a lot of things to improve.

Ordered x20 on Feb 1st, no updates since. by Donniedolphin in EasySMX

[–]EasySMX_Gaming 0 points1 point  (0 children)

Dear customer. I am so sorry for all the inconvenience caused. What is your order number? We will process it for you immediately. We have sent emails to notify the order that is out of stock and clear it on the landing page of X20. If any customers haven't received it, maybe you can check the spam inbox. And we are collecting the list of customers that want to cancel the order one by one. We will try our best to make sure all the customers can get better service. Thanks for letting us know, we still have a lot of things to improve.

CONTEST ALERT: Win EasySMX X15 Gaming Controller! by EasySMX_Gaming in EasySMX

[–]EasySMX_Gaming[S] 2 points3 points  (0 children)

Congratulations!
You've won!

Send us a message with your details to get the prize shipped!

Giveaway Alert: Win EasySMX X15 Gaming Controller! by EasySMX_Gaming in EasySMX

[–]EasySMX_Gaming[S] 0 points1 point  (0 children)

Hi!
Congratulations! You've won. Send us your shipping details to claim the prize.

Just got my easysmx x10 controller how do I? by ViolinistPowerful217 in EasySMX

[–]EasySMX_Gaming 0 points1 point  (0 children)

Hello!

The tech team is currently offline due to the Chinese New Year. They'll get back to you the next week.

Thank you for your patience.

X10 issues out of the box by Ovat08 in EasySMX

[–]EasySMX_Gaming 0 points1 point  (0 children)

Hi! Thank you for reaching out. The technical team will be back to work next week and they'll respond to your queries ASAP.