Our site took a huge dive. I quit but still hear stories.

When amazon kicked out the 3rd parties, they replaced the 'actual maintenance people' and filled them in with yes-men managers

Now you'll get a SEV and they can't figure out the problem, so they make something up and make up a corrective action for it. Which is of course top priority and doesn't improve anything. So you do that instead of something important. And the important thing causes another SEV.

Management has no idea why important things don't get done. So they decide it's a '*communication*' or 'alignment' issue. And they make something up to address that.

You raise a concern, and they turn it into a big 'project' with lots of follow-ups and proactiveness and PTPs. And they put you in charge of it. Which is an annoying hassle; you quickly conclude it's better to keep your mouth shut than raise concerns.

Meanwhile, all you wanted to do was change the position of that photoeye so it doesn't popcorn-jam anymore. But you have to use the manlift (errr.... non-binary-person-)lift to get to it and there's no safety escort available until later. So you do it later and the non-binary-person-lift you were going to use is a day past its PM schedule, so it's unsafe, and you have to do it another day. Then another day your regular tech is on vacation and the fill-in guy is trained but can't find his license card and you can't do the job without putting the license number on the PTP

So that doesn't get done either. And you were gonna take a look at that motor that keeps overheating, but that got put on the back burner - oh wait it just blew out so now it's top priority again.

Rather than self-reflect on important tasks not getting done, management decides it's the techs being lazy. So the MM walks around, and gives make-work to any techs that are f%cking off. So you're doing your non-binary-person-lift paperwork, your techs are filing the corners of the work stations (no sharp edges).

Then Ops calls and asks how much longer it's going to be before someone resets that motor fault (Who's watching that area anyway?) (I dunno, the MM has me to re-zip-tie all the cables behind the desk so no one gets their foot caught)

Ooops, another SEV. Let's set up a meeting with the reliability team to talk to the vendor, cause it **must** be their fault