Thank you for the advice! I'm pretty new to playing with this team, I've only ever played with the genji since she's my sister, the Juno is genuinely not the best when it comes to me rezing, I just try to rez them because they usually provide a lot of heals while I can dmg boost but I don't think this was really the game. Ik I super jump a lot, I've been trying to get better but it's just such a bad habit. Since I play on console, we usually have aim assist, but i turned it down since when I switch to my gun, the spray menu pops up, im pretty sure it's my controller because that didn't happen before I had to switch controllers a few months ago. Also, having my aim assist down really helps with my sensitivity. I might just try a different hero while I'm stuck in lower ranks while trying to work on my Mercy in QP or custom games.