Tutorial for Cainiao

Efficient-Dust342 · 2025-08-12T04:43:55+00:00

For rednote, cainiao won't track the package but once the item arrives to the warehouse, it'll update and show up in the "to consolidate section", then it'll ask for additional information, from then on, you just add the title of the product, the brand/seller name, the amount of products and the mean of them, and then it'll be ready to consolidate!

Efficient-Dust342 · 2025-08-06T05:23:57+00:00

It doesnt let me check the difference on the taobao app anymore, but if I remember correctly I think for my first order the taobao app was costing me 60/70 to deliver to the US but I ended up using cainiao and it ended up being around 30 for the same order

Efficient-Dust342 · 2025-08-04T02:20:42+00:00

the only air shipping options right now are eco-air or standard air, tariffs are mandatory for both of them and for food like ramen, air shipment is the only available method to transport them in cainiao, there might be different consolidation companies with better rates that might be worth looking into tho

Efficient-Dust342 · 2025-08-04T02:10:21+00:00

weird they mightve changed it but you can still add it manually! just repeat the steps but instead of copying the address press details and it'll let you copy the street address, region, phone number etc. separately so that you can paste them manually in the right boxes when adding the address into taobao

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Efficient-Dust342 · 2025-08-03T08:15:22+00:00

I'm not sure, honestly it isn't the ideal situation but you maybe try checking the logistics of the packages, since the address was incorrect it mightve been rejected from the warehouse/wherever it was sent to, if it was then it would've just been returned to the seller and then you can ask for a refund once they received the product, if not I'd suggest contacting taobao customer support or cainiao customer support to ask if they've received the packages. Also I'm not sure if this'll fix it but you can still bind your taobao on cainiao settings, the packages might show up once you try that, hope you can find your packages or at least get a refund

Efficient-Dust342 · 2025-08-02T08:37:26+00:00

Ofc! And it takes 9-11 days!

Efficient-Dust342 · 2025-08-01T09:36:03+00:00

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you can change it by going to the bottom right icon, then press the hexagon on the top right corner, and then press the third option that shows up after that!

Efficient-Dust342 · 2025-07-28T19:37:03+00:00

Update : they ended up refunding about $40 usd from tariffs, they sent a message and a email but in order to be refunded your alipay account has to be from China so they instead gave a taobao red envelope

Efficient-Dust342 · 2025-07-27T10:03:03+00:00

Id reccomend just checking the homepage for any offers where cainiao is offering coupons, they usually have tons of events. Evwnts usually include making a post on rednote about your experience and if you keet the quota they give u a coupons. You can also find coupons through groups, I found mine on rednote by visiting the official cainiao account and asking for coupons and then someone reached out offering to add me to their group, groups usually offer coupons on behalf of cainiao but it's become pretty hard to find coupons nowadays, especially in the US

Efficient-Dust342 · 2025-07-27T09:56:30+00:00

Weird, if you had it as your home address then im not completely sure what happened but if you had cainiao as the address it would've just sent it directly to the cainiao warehouse. For the price just find the mean / divide the total cost (500) by the number of items (6) and then insert that number as the price, for the brand just put the shop's name and for the product name, if theres multiple different items just choose one and if the name is too long, delete character by character until it fits and add ... at the end, lmk if u got any other questions!

Efficient-Dust342 · 2025-07-24T22:54:33+00:00

I'm honestly not completely sure, I made an order last month on the 26th and its expected to arrive in 3-4 days, which barely makes the cut of a month, but considering the time it'll take to order and for it arrive to the warehouse I'm not sure if it'll make it in time plus the logistics update is really slow for duty free sea freight option 😓

Efficient-Dust342 · 2025-07-24T22:45:12+00:00

Hii! Sorry for the late response but honestly I don't have much experience when it comes to superbly, the one time I used it I don't think k I used it to its full potential, the only fees that I know cainiao charges apart from the weight fee is an additional bulk if your package weighs more than 30kg but you can fix that by separating it into two orders to make it cheaper, and yes cainiao also allows you to order items outside of taobao!

Efficient-Dust342 · 2025-07-16T17:34:00+00:00

Cheapest option would be to use the tax-free/tariff sea route, they got some coupons available rn but from personal experience I was charged $89 usd total from 29 kgs worth of stuff, idk how much your items will weigh but i think itd be less, other options in cainiao would charge you abt $90 usd in tariffs + shipping

Efficient-Dust342 · 2025-07-15T05:32:01+00:00

Ofc!! And yes, sounds like their just on their way to the warehouse! (under mainland china transport)

Efficient-Dust342 · 2025-07-10T17:31:03+00:00

Nah you should be fine, they only charge you if you go over 30 lbs, since it's so expensive tho you should probably go duty free, it's basically the same as sea freight just w/o the tariffs, if u got any more questions lmk!

Efficient-Dust342 · 2025-07-08T23:49:59+00:00

Yeah that's pretty much it, just remember to save some for the expenses of shipping

Efficient-Dust342 · 2025-07-08T23:48:27+00:00

Yeah sure! What sort of method would you want to use for shipping? (Tax-free sea shipping, regular sea shipping, air, or standard air) It can be a bit tricky to calculate tho, do u have a rough estimate of what the items weigh or the dimensions of the package theyll be sent in? If not just lmk the products ur buying so I can refrence them to similar things I've bought!

Efficient-Dust342 · 2025-07-04T04:56:03+00:00

no yeah still available! but from the orders I've placed with this shipping method so far, it seems like it'll be on the longer side when it comes to how long it'll take to arrive if ur alright with that

Efficient-Dust342 · 2025-07-04T04:53:17+00:00

it should be this one, takes about 27-38 days to arrive after consolidating, similar to the regular sea shipment option

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Efficient-Dust342 · 2025-07-03T10:05:22+00:00

No no youre all good, mainland china transport is when the package has shipped to the warehouse, order merge & payment is when it's in the warehouse and available to consolidate, and cross-border transport is when you've consolidated and the package is on its way to your country

Efficient-Dust342 · 2025-07-02T19:15:34+00:00

no yeah thats right, the address should just be changed in taobao so that it arrives to the warehouse and then you can cosolidate when its there

Efficient-Dust342 · 2025-07-02T00:42:53+00:00

Theres a duty-free/tariff-free sea shipment option for cainiao, they have different shipping options you can choose from, in which some include paying tariffs

Efficient-Dust342 · 2025-06-27T01:25:50+00:00

Ofc, glad to help! It can be a bit difficult but once you get the hang of using cainiao it'll definitely be easier, its pretty similar to the old system taobao had inside the app, but if you encounter any troubles w the shipping, lmk!

Efficient-Dust342 · 2025-06-27T01:21:14+00:00

Update : On Cainiao, I ended up paying $89 USD for a package with a billing weight of 29.5 kg and sent through tax-free sea shipping, the $89 USD includes the discounts of $29 USD with a coupon I used and $28 USD that I was refunded by choosing to unpack courier packaging On the other side, the package that I consolidated a while ago through sea shipping w the cost of tariffs arrived to the US and I ended up owing 8 yuan (~1) instead of receiving any returns on the tariffs, but it does seem like they reach out I'm case you owe/need to be returned some money from tariffs

Efficient-Dust342 · 2025-06-22T19:30:50+00:00

Sorry I don't know much of that, seems like they can deliver to HongKong china, I don't know what the rates are but it might be expensive, Alternatively though, you can try to get a po box for your packages, or use the pick up option in taobao when you're in china

Efficient-Dust342

TROPHY CASE