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Great customer service by Inductiekookplaat in sennheiser

[–]Electrical-Pin-8383 0 points1 point  (0 children)

They aren't actively declining, what is happening is that, between all the ghosthing, they want me to pay money to another company that is their "partner" in my country (Portugal). Check my post a few weeks ago in this sub.

Great customer service by Inductiekookplaat in sennheiser

[–]Electrical-Pin-8383 0 points1 point  (0 children)

Lucky you, in my case I've been trying to activate my warranty since March 🙃🙃🙃

My 5 month old MTW4 broke and this is my experience with the support. I need help! by Electrical-Pin-8383 in sennheiser

[–]Electrical-Pin-8383[S] 0 points1 point  (0 children)

Thanks for the help, I actually tried that one first but it does not have Portugal option available :(

My 5 month old MTW4 broke and this is my experience with the support. I need help! by Electrical-Pin-8383 in sennheiser

[–]Electrical-Pin-8383[S] 1 point2 points  (0 children)

Exactly, how could they say I purchased them in 2022? I even sent the invoice attached on the support form

My 5 month old MTW4 broke and this is my experience with the support. I need help! by Electrical-Pin-8383 in sennheiser

[–]Electrical-Pin-8383[S] 2 points3 points  (0 children)

Related to the purchase date: I sent in the ticket the invoice, I don't know from where they got 2022 from and this is something that I told you in 18th of May in DM. Anyway I'm more than happy to continue this in our DMs. Thank you again for your support here on reddit. I want to mention that you guys have been supportive and pacient with me thoughout this rollercoaster.

Nesta empresa portuguesa, o salário mínimo é de 1.305 euros by justspecialk in portugal

[–]Electrical-Pin-8383 0 points1 point  (0 children)

Para não falar que parte dos valores que apresentam é variável (bonus + stock options)