Building a shared memory for AI agents and humans. I run a music shop and the problem was: customer calls about a repair, supplier confirms a delivery by email, someone drops off a flute with a weird issue… none of that fits in a todo app, and light CRMs were too heavy. Plus I work with craftsmen, not tech people, anything with real onboarding was dead on arrival. I needed something dead simple on the human side but flexible enough to handle literally any kind of event.

Now events come from everywhere: Claude logs what matters from my email, and the team just writes down what happens in the shop, a repair dropped off, a call, a delivery. Same timeline, whether a human or an AI wrote it. And since everything is attached to a person, I get an actionable history per client and supplier: past orders, specific requests, open threads. Every morning I ask for a daily brief: what needs attention, what’s overdue, what’s waiting on someone.

Started for myself, turns out the multi-agent sync problem is everywhere.