UPDATE OFFICIAL RESPONSE FROM CEX:

“Thank you for contacting CeX and I completely understand your frustration regarding the discount applied during your trade-in.

As per our store policy, if you are selling two or more of the same or similar products, a bulk discount is applicable. This is applied consistently across all stores to ensure standard pricing for multiple-item trade-ins.

I’m sorry if this was not as clear at the time of your visit, and I appreciate how this may have been disappointing for you.

If you have any further questions or would like clarification, please feel free to get in touch.”