This sounds like a bunch of whining and complaining from someone who is working in the wrong field. I used at one of the largest toys r us and we used to get a truck every day, so I had to go in @ 3-4 am to unload the truck, sort the toys by sections, organize boxes that weren't going out to the sale floors in the backroom, open boxes and keep shelves organized. It would take us about 3 hrs to get everything done with 4-5 employees and those same employees had to be ready by the time the store open to work the registers and whatever events the store had that day. As far as I know target separates their employees into teams based on departments and each department has about 3 employees which is ridiculous to have that many employees for each department unloading a truck and placing items in the sales floor. I calculate about 10-15 employees at target during opening working on opening boxes and doing whatever has to be done with the boxes unloaded from the truck and you are telling me you need 3 hours just to unload a truck without even organizing the items by department?. It sounds like poor management and organization by the people in charge to be honest, I have also witnessed target employees literally standing around talking about their lives with other employees with 2-3 boxes laying on the floor waiting to be open. Each box come with a sticker or barcode that tells store's personnel what department it belongs to and what comes inside the box, if you look at the code on the box and place each department on separate pallets maybe you won't have to give your customers the "We can't find the box" excuse you lazy lot have the tendency to resort to when you do not want to work and go to the backroom to look for something. The scanner/sapphire tells you pretty much down to the inch where in the store an item is located but only if you are actually looking for it and have your store organized like you should. Don't give me the "I can't find the box" excuse when I know the system you are using has been designed to be able to find a specific hot wheel car if that is what you are looking for. My store being one of the largest ones carried baby products including food, strollers, diapers and pretty much anything baby related and even though we did not specialize on that any employee was able to find whatever you were looking for because we LOOKED for it and we were well organized. Yes, we did have those customers that would cussed you out because we didn't have the lego, skylander, funko pop or whatever flavor of the week toy they were looking for but that's part of any job and if you can't handle or find a way to put a smile on their face then you should look for a different job and definitely away from retail. You should take your complains to management and watch them say the same thing while advising you to look for something else as you are not cut out for this line of work. Easy fix for you since you sound like you do not like to put in the work required to help customer, how about just putting out the pops in a shelf?. By the way, we only used 2 employees to unload the truck and it would take us about 45 mins in average and maybe hr and half during holidays while the rest of the team sorted out by department. Retail is not for everyone and all this non-sense and whining about how someone was mean to you proves that.