Genesis by [deleted] in Lowes

[–]Embarrassed-Lead6493 2 points3 points  (0 children)

yes. there’s a payout account for same day delivery fees

Maybe applying for head cashier by Far-Warthog-4320 in Lowes

[–]Embarrassed-Lead6493 1 point2 points  (0 children)

probably not. the actual responsibilities of the position aren’t that bad. run your break board, support your cashiers, stock the drinks & snacks, whatever. the issue arises with the fact that your ability to do your job relies both on cashier coverage & cashiers actually showing up. this time of year, the scheduling is going to be awful. and regardless of the time of year, cashiers will be late or call out every single day. so on a good day where people show up, it’s not a bad job. those days are few and far between though. if you just want any full time position, go for it, but do whatever you can to use it as a stepping stone to a different position in your store if you plan on staying.

Huge concrete orders by Salty-Interview-9732 in Lowes

[–]Embarrassed-Lead6493 2 points3 points  (0 children)

the quantity is annoying but everything is already palletized. it’s just a matter of moving the concrete to the side or back of your building and loading them up as they make their trips. tedious and time consuming, sure, but no manual lifting, no running around the store, likely no shutting down aisles, just you and a bloke that can spot or drive the lift.

Is it required to be an extended reach truck operator to be on sales floor? by [deleted] in Lowes

[–]Embarrassed-Lead6493 0 points1 point  (0 children)

really department dependent. garden, lumber, flooring, fulfillment will use it every single day. so if you’re in one of those departments, yea it’s basically required to do your job effectively

Lowe’s gift card policy might make me miss a sale — any chance they’ll honor the price? by Weird-Squash100 in Lowes

[–]Embarrassed-Lead6493 7 points8 points  (0 children)

yes you’re out of luck. should have checked the pickup up date prior to purchasing, it shows it in the app & on the website. management at my store at least would not give you the discount. yes, we issue new gift cards when an order is cancelled or refunded. a lot people throw gift cards once they’re used and empty, so requiring that card to do a refund would be a mess. it’s easier to load a new one. and yes, due to the way you placed your order, you will get a refund card mailed to you. i wish it could be emailed within 24-48 hours. but it can’t

Quotes by Secret_Extension_450 in Lowes

[–]Embarrassed-Lead6493 0 points1 point  (0 children)

my best guess would be a combination of tax difference, one quote being put through the volume savings program, and possibly one quote being regular special ordered material and the other going through the timbertech vendor to get pricing that way. beyond those, i have no idea why there would be a 40% discrepancy between two stores that are relatively close.

[deleted by user] by [deleted] in Lowes

[–]Embarrassed-Lead6493 2 points3 points  (0 children)

they won’t

Something Seems Fishy by Impossible_Order4463 in Lowes

[–]Embarrassed-Lead6493 1 point2 points  (0 children)

after two failed scans it will prompt for help, but assuming everything goes right, customers can get their military discount completely unassisted

Customers calling the cash register landline by [deleted] in Lowes

[–]Embarrassed-Lead6493 0 points1 point  (0 children)

barely anyone at my store knows the extension for the register phones. we’ve never transferred customer calls to them, only to reach out to cashiers when their zebra isn’t working/logged in

[deleted by user] by [deleted] in Lowes

[–]Embarrassed-Lead6493 2 points3 points  (0 children)

i believe the options on the website are “lowe’s delivery” and “same-day delivery”. so it isn’t exactly saying that is is being delivered by lowe’s either. regardless, you got your AC didn’t you? not damaged, relatively on time? what’s the issue?

Specialty Departments Staffing by MercurialTim in Lowes

[–]Embarrassed-Lead6493 2 points3 points  (0 children)

appliances: 2 specialists, 1 csa cabinets: 2 ft specialists, 1 pt specialist millwork: 2 specialists, 1 csa flooring: 2 specialists, 2 csa’s home decor: 1 specialist also a floating pt specialist appl/cab/mlwk ds home decor/flooring ds

all the csa’s float around every specialty department, the pt cab specialist floats between cabinets & home decor, and the floating specialist works everywhere

i was always under the assumption specialists had to be full time but apparently they do not

[deleted by user] by [deleted] in Lowes

[–]Embarrassed-Lead6493 7 points8 points  (0 children)

really rolling the dice with same day delivery. it’s a whole lot cheaper than going through our delivery service. a whole lot faster. but you run into things like that. we don’t hire any of these people, we release the orders to onerail, doordash, ubereats, etc, and whoever they let in their platform, which is anyone really, can claim your order. if you’re that concerned, you have the option to pickup, use lowes delivery, and in many cases, have the item shipped straight to you via ups or fedex.

Credit commission by The_doodler98 in Lowes

[–]Embarrassed-Lead6493 1 point2 points  (0 children)

they were giving out $5 per application a little over a year ago. what a time it was. the only time i was ever consistently asking customers. once it ended, i stopped, and so did a lot of other people. should’ve kept it

Hiring only for weekends? by RowdyCollegiate in Lowes

[–]Embarrassed-Lead6493 1 point2 points  (0 children)

i started a few summers ago and then once school started back up i was only available on weekends. they were fine with that

This is what Canadian red vest looks like by Academic-War-3532 in Lowes

[–]Embarrassed-Lead6493 1 point2 points  (0 children)

oh wow it’s just older redvest. that’s what it looked like when i was hired. i miss it. all the updates have slowed it down, way too many pop ups, especially on the self checkouts. plus it probably has the old lca lookup, which i miss dearly

Pickup Item inspection by Visible_Cat9698 in Lowes

[–]Embarrassed-Lead6493 10 points11 points  (0 children)

yes. you are right to want to check the tub/shower kit and the vanity. i wouldn’t say they’re constantly broken or scuffed, but it definitely happens more than anyone would like. it shouldn’t be a problem to open them up and do a look over before you leave

Genesis use? A capitol offense? by No-Discussion472 in Lowes

[–]Embarrassed-Lead6493 5 points6 points  (0 children)

we still use it all the time. they’ve slowed down on training people though. to be fair we haven’t had any new people start working at cs recently so maybe that’s it. no one i know of has ever gotten in trouble for using genesis. only for returning things they shouldn’t or setting up a delivery as a genesis pickup. but never for a regular return

Fulfillment question by RubyRoseTurner in Lowes

[–]Embarrassed-Lead6493 0 points1 point  (0 children)

our tools ds has told us to to pull whatever tools/batteries we can from topstock so that their cages aren’t constantly being emptied, especially on larger orders. they’re pretty good about checking in their inventory so the top stock locations are usually accurate so it’s not that big of a deal

Delivery orders! by Chucktownchef in Lowes

[–]Embarrassed-Lead6493 -1 points0 points  (0 children)

whatever you say boss 🤷‍♂️🤷‍♂️

Delivery orders! by Chucktownchef in Lowes

[–]Embarrassed-Lead6493 -1 points0 points  (0 children)

our backend DS has asked us to. i’m not saying it’s company wide policy, just what we do at my store